Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Hemel Hempstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their Engineering team in Southampton. This role involves working with Cloud, Network, and Security specialists, providing high customer satisfaction and supporting various projects. Ideal candidates will have a strong interest in Cloud technologies and experience in IT Managed Services.

Benefits

26 days annual leave plus public holidays

Company pension scheme

Family-friendly policies

Health and wellbeing support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Interest in Cloud technologies and Azure cloud knowledge.
• Experience in IT Managed Services and on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Manage documentation and technical information related to customer platforms.

Skills

Cloud technologies

Linux

Strong communication skills

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016+

Microsoft Exchange Server 2016+

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

hemel hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a skilled team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to advancing digital infrastructure across the country. Join us to innovate and develop networks and systems that impact millions, helping to keep the nation's infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on accounts as needed.
• Identify trends, security threats, and technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and change management.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Review engineering documentation peer-wise.
• Lead pre-staging of equipment for customer sites.
• Participate in customer meetings and reviews.
• Ensure accurate and timely timesheet submissions.
• Maintain certifications aligned with role objectives.
• Complete overtime and expenses accurately.
• Adhere to GDPR and security policies regarding data and information handling.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. You should possess a strong work ethic, a can-do attitude, and experience in supporting environments like IT Managed Services. On-premise Cloud Services experience is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Knowledge of Networking Concepts
• Microsoft SQL Server 2016+ (clustering, availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Leadership qualities and a proactive approach
• Strong communication skills
• Problem-solving passion and technical mindset
• Ability to work independently or in a team

What we offer:

A dynamic career with opportunities across sectors and technologies. We value diversity and inclusion, fostering a culture where everyone can thrive. Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company pension scheme
• Family-friendly policies
• Health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing development and support

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in critical communications and digital infrastructure. Join us to make a real impact, working with over 3,000 dedicated professionals committed to excellence.