Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Dartford; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Cloud Engineer to join their team in Southampton. The role involves working with Cloud, Network, and Security specialists to enhance customer satisfaction and support critical infrastructure. The ideal candidate should have knowledge in Cloud technologies, Linux, and relevant certifications. The position offers diverse opportunities and a range of benefits, promoting an inclusive culture.

Benefits

26 days annual leave plus options to buy/sell days

Company pension scheme

Family-friendly policies

Health support and wellbeing portal

Discounts via Telent Reward scheme

Continuous development

Qualifications

• Experience in a medium to large support environment.
• On-premise Cloud Services experience is advantageous.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Create technical documentation such as TA, POC, RFC.

Skills

Cloud technologies

Linux

Communication

Problem-solving

Education

MCSA

VCP 6.x-DCV

LPIC-2

Tools

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

dartford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to delivering the digital revolution across the country. Be ready to innovate and develop networks and systems for millions, making a significant impact by helping build and maintain the nation's critical infrastructure 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and change management.
• Support Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Review engineering technical documentation peer-wise.
• Assist or lead in pre-staging equipment for customer sites.
• Attend customer meetings as needed.
• Ensure accurate and timely submission of timesheets and expenses.
• Align certifications and training with business objectives.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate will be intrigued by Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in a medium to large support environment, with On-premise Cloud Services experience being advantageous.

• Certifications such as MCSA, VCP 6.x-DCV (desirable), LPIC-2 (desirable)
• Knowledge of Networking, SQL Server, Azure MFA, Microsoft System Configuration Manager, Exchange, VMware vCloud Director
• Leadership qualities, excellent communication skills, problem-solving passion, and ability to work independently or in a team

What we offer:

A career at Telent offers diverse opportunities across sectors and technologies, with ongoing learning and development. We promote an inclusive culture that values diversity and individual expression. Benefits include:

• 26 days annual leave plus options to buy/sell days
• Company pension scheme
• Family-friendly policies
• Health support and wellbeing portal
• Discounts via Telent Reward scheme
• Continuous development

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

#LI-Hybrid #TJ-Hybrid