Cloud Platform Reliability & Automation Engineer

Manchester Digital; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

HMRC is seeking an Infrastructure Operations Engineer (Platform/DevOps) to ensure reliability, security and efficiency of cloud platforms hosting mission-critical services. You will handle day-to-day ops, drive improvements, and maintain high availability through proactive monitoring and rapid incident response.

You will apply security controls, manage vulnerabilities, and enforce CI/CD pipelines with IaC. Collaboration with service desks and platform teams is essential for resilient, scalable

Qualifications

• Experience in cloud platform operations, security, and automation.
• Proven incident management and service quality improvement.
• Ability to implement CI/CD pipelines and IaC.
• Strong collaboration with service desks and engineering teams.

Responsibilities

• Own the operational health of our Cloud platforms.
• Monitor, troubleshoot, and resolve incidents across our Cloud platforms.
• Drive root-cause analysis and implement permanent fixes.
• Develop and maintain Infrastructure as Code (IaC) using Terraform.
• Remove manual intervention through an automation-first mindset.
• CI/CD with GitLab.
• Design, implement, and maintain CI/CD pipelines in GitLab to automate deployments and configuration changes.
• Iterate on automated testing, security scanning, and compliance checks within pipelines.
• Collaborate across our teams on reusable GitLab CI templates and standardising build/release processes.
• Optimise pipeline performance and troubleshoot issues.
• Apply cloud security according to industry good practice.
• Support audits and maintain alignment with compliance frameworks.
• Manage vulnerabilities through design and automation.
• Analyse value/cost/performance to optimise spend and capacity.
• Provide guidance to development teams on efficient resource usage.
• Mentor engineers and share best practices across Platform teams.
• Partner with platform development teams to ensure smooth releases.
• The ideal candidate will demonstrate a proactive approach to mentoring and supporting junior team members, fostering a culture of continuous learning and growth.
• They will actively contribute to the technical leadership of the team by sharing knowledge, offering constructive feedback, and guiding others through complex problem-solving.
• Their ability to lead by example, communicate clearly, and encourage collaboration will be key to building a resilient and high-performance engineering culture.
• We’re looking for someone who brings a strong critical thinking mindset to their technical work - someone who doesn’t just follow patterns, but questions assumptions, evaluates options, and makes informed decisions.
• The successful candidate will approach challenges with curiosity and analytical rigour, balancing innovation with pragmatism.
• They will be effective in understanding problems, identifying root causes, and proposing solutions that are both technically sound and aligned with strategic goals.

Skills

AWS

Azure

Incident management

Linux administration

Terraform

GitLab CI/CD

Python / Go / Bash scripting

Tools

Terraform

GitLab

Job description

HMRC is seeking an Infrastructure Operations Engineer (Platform/DevOps) to ensure reliability, security and efficiency of cloud platforms hosting mission-critical services. You will handle day-to-day ops, drive improvements, and maintain high availability through proactive monitoring and rapid incident response.

You will apply security controls, manage vulnerabilities, and enforce CI/CD pipelines with IaC. Collaboration with service desks and platform teams is essential for resilient, scalable