Cloud Customer Engineering Leader

Google LLC; Greater London; Hybrid; GBP 110,000 - 140,000; Full time

Job summary

Google LLC in London, UK seeks a Share Customer Engineering Manager to lead a team delivering trusted technical guidance and migration support for enterprise workloads. You will shepherd architecture decisions, ensure delivery excellence, and enable customers to realize value from Google Cloud at scale.

The role emphasizes leadership, collaboration with sales, and cross-functional influence to accelerate cloud adoption while maintaining high standards of technical ownership and customer success.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Responsibilities

• Lead a team of customer engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
• Balance technical leadership with operational excellence. Lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Skills

Cloud engineering

Leadership

Customer-facing

People management

Education

Bachelor's degree or equivalent

Tools

Cloud platforms

Virtualization

Containerization

Job description

Google LLC in London, UK seeks a Share Customer Engineering Manager to lead a team delivering trusted technical guidance and migration support for enterprise workloads. You will shepherd architecture decisions, ensure delivery excellence, and enable customers to realize value from Google Cloud at scale.

The role emphasizes leadership, collaboration with sales, and cross-functional influence to accelerate cloud adoption while maintaining high standards of technical ownership and customer success.