Clinician Strategy & Operations Manager (FTC)

Foundation Partners; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Foundation Partners is seeking a strategic, data-driven leader to steer Clinician Supply & Operations initiatives on a fixed-term maternity-cover basis. You will shape priorities, lead multi-team projects, and translate insights into measurable outcomes across planning, forecasting and reporting.

You will work with executive stakeholders to drive improvements, build dashboards, and realise efficiency and growth during a period of rapid scaling in healthcare operations.

Qualifications

• Significant experience in strategy, operations, consulting or business performance roles.
• Strong problem-solving with ability to structure complex issues.
• Advanced analytical skills with large datasets and translating insights into actions.
• Experience leading cross-functional projects with multiple stakeholders.
• Strong commercial sense and understanding of operational/financial implications.
• Experience creating executive-level reports and business cases.
• Proven ability to translate data into actionable improvements.
• Experience partnering with Product, Tech and Data teams on tooling.

Responsibilities

• Support development and execution of Clinician Supply & Operations strategy aligned to business goals.
• Lead strategic projects from problem definition to implementation, coordinating stakeholders.
• Analyze operational performance to identify trends, risks and opportunities across functions.
• Develop business cases, recommendations and action plans for improvements and investments.
• Assist with annual planning, forecasting, goals and executive reporting.
• Support Workforce Planning with dashboards and KPI reporting for operational health.
• Investigate areas of concern using data and stakeholder input to find root causes.
• Drive continuous improvement for efficiency, scalability, quality and effectiveness.
• Prepare board and leadership materials with robust analysis and recommendations.
• Track benefits realisation and measure impact of strategic initiatives.
• Act as strategic partner to leaders and translate complex data into plans.
• Manage Data Analysts in Workforce Planning to raise performance and data capabilities.

Skills

Strategy

Operations

Analytics

Projects

Stakeholder management

Executive reporting

Cross-functional collaboration

Data-driven decisions

Healthcare/regulatory awareness

Job description

This role supports the Clinician Supply & Operations teams in planning and delivering on key strategic priorities and operational improvements. The successful candidate will lead key strategic initiatives, use data and analysis to identify risks and opportunities, and generate insights that support decision-making. Working across teams, they will help solve operational challenges and turn strategic priorities into measurable results.

This role is a fixed term contract, covering a period of maternity leave.

Job Specification

• Support the development and execution of the Clinician Supply & Operations strategy, ensuring priorities are aligned to wider business objectives and growth plans
• Lead strategic projects and workstreams from problem definition through to implementation, coordinating stakeholders and tracking delivery against agreed outcomes
• Conduct detailed analysis of operational performance, identifying trends, root causes, risks and opportunities across clinician supply, workforce operations and related functions
• Develop business cases, recommendations and action plans to support operational improvements, investment decisions and strategic initiatives
• Support the Director of Clinician Supply & Operations with annual planning, forecasting, goal-setting and executive reporting requirements
• Support Workforce Planning team in creation and maintenance of key dashboards and KPI reporting that provides visibility of operational health and progress
• Proactively investigate areas of concern or risks within the business, using data and stakeholder engagement to identify underlying issues and recommend corrective actions
• Drive continuous improvement initiatives focused on efficiency, scalability, quality and operational effectiveness
• Support the preparation of board, executive and leadership materials, ensuring strategic decisions are underpinned by robust analysis and clear recommendations
• Establish structured approaches to tracking benefits realisation and measuring the impact of strategic initiatives
• Act as a strategic partner to leaders across the business, helping translate complex data and operational challenges into actionable plans
• Manage the Data Analysts in the Workforce Planning function, driving high performance and continuous improvement to our data capabilities

Measures of Success (First 12–24 Months)

• Key operational risks, bottlenecks and performance opportunities are identified and addressed through data-driven analysis and actionable recommendations
• Strategic projects are delivered successfully and within a clear framework, achieving agreed business outcomes within expected timelines
• Senior stakeholders have access to high-quality reporting, insight and recommendations that improve decision-making and prioritisation
• Operational performance dashboards and KPIs are embedded and regularly used to monitor business health and drive accountability
• Continuous improvement initiatives deliver measurable gains in efficiency, service performance, utilisation or commercial outcomes
• Strong cross-functional relationships are established, enabling effective collaboration and delivery across departments
• The Clinician Supply & Operations senior team is supported by timely, accurate and actionable strategic insight, improving planning and execution across the function

Person Specification

Skills And Abilities

• Significant experience in strategy, operations, consulting, business performance or a similar analytical role
• Strong problem-solving capability, with experience structuring complex issues and developing practical solutions
• Advanced analytical skills, including experience working with large datasets and translating insight into recommendations
• Experience leading cross-functional projects involving multiple stakeholders
• Strong commercial acumen, with the ability to understand the operational and financial implications of decisions
• Experience creating executive-level presentations, reporting and business cases
• Experience working closely with operational teams to identify and implement improvements
• Experience partnering with Product, Technology and Data teams to deliver workforce tooling and automation
• Experience working in fast-paced, scaling companies
• Experience in regulated environments (healthcare, life sciences or similar) desirable

Behaviours

• Highly analytical and naturally curious, with a strong desire to understand how businesses operate
• A generalist who loves diving into new areas and improving their performance
• Outcome-focused, taking ownership and driving initiatives through to completion in ambiguous and changing environment
• Collaborative and influential, able to build credibility with stakeholders at all levels
• Pragmatic and action-oriented, balancing strategic thinking with operational delivery
• Collaborative and influential, able to align multiple stakeholders around a shared workforce strategy
• High standards, low ego; credible, data-driven and respected by peers
• Resilient, calm and able to manage competing priorities in a fast-growing organisation
• Effective communicator, able to tailor messages to relevant audience

A People team built for ambitious businesses

The old model for People & Talent doesn’t work for today's businesses. We've built a better one.

Traditionally, early-stage Founders had two options: handle People & Talent themselves, losing precious time they should be spending on product or go-to-market, or hire a generalist, expected to cover everything from culture to recruitment to performance. We offer a more impactful alternative: A fully flexible, fractional People & Talent team with specialist skillsets and hands-on delivery, ready to start driving impact for your business in weeks, not months.