Clinical Team Secretary

NHS; Grimsby; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join NHS as a Clinical Team Secretary to provide essential clerical support within the Older People's Acute Mental Health Services. In this role, you will perform administrative tasks, maintain records, and ensure efficient communication within the team and with service users. Ideal candidates will have strong organizational skills, relevant experience, and an understanding of mental health services.

Qualifications

• Educated to GCSE level with grades A to C in key subjects.
• RSA/OCR typing/word processing qualification is required.

Responsibilities

• Provide administrative support to Clinical Acute Inpatient areas.
• Manage referral, admission, and discharge information accurately.
• Maintain up-to-date knowledge on policies and procedures.

Skills

Confidentiality

Understanding of client group

Knowledge of mental health services

Working knowledge of CPA

Knowledge of medical terminology

Education

GCSE level grade A to C including Mathematics and English Language

RSA/OCR Grade 3 Typing/Word Processing standard

Job description

This is an exciting opportunity to work within afriendly and efficient admin team to support the Older People's Acute MentalHealth services.

Main duties of the job

This vacancy is a band 3 Clinical Team Secretaryposition within the Older People's Acute Mental Health Services. The Post holder will support the inpatientunits with a variety of clerical tasks such as minute taking, scanning,photocopying, word processing and data inputting/extraction on SystmOne. ThePost holder must therefore be an efficient administrator who is able to work wellon their own initiative as well as within the team. It is important they are able to communicate effectivelywith the team, the wider organisation, Service Users and their families andcarers.

About us

Hello!

Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond.

Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.

Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility.

Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list.

Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre.

Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.

Welike to work with forward-thinking people who want to make a difference.

Comeand Join us !

Pleasenote: Whilst we value all applications, if we believe an application to be AIgenerated, we will use a checking tool and may reject any application that hasbeen automatically generated.

Shouldyou require any assistance in completing this application due to a disabilityor other needs please contact [e-mail]

Job responsibilities

The InpatientSecretary will be to provide a secretarial, administrative and clerical supportservice to the Clinical Acute Inpatient areas within Navigo.

The post-holder will receive, record andprocess referral, admission and discharge information maintaining service userrecords are up to date at all times.

Thepost-holder will be responsible for maintaining up to date knowledge on Navigopolicies, process and procedures and working within these at all times.

The postholder will be pivotal in ensuring an excellent administrative service isprovided within agreed set time restraints and will be responsible for accuraterecording, maintenance and monitoring of the Teams data.

Thepost-holder will record and process referral data from Single Point ofAccess/relevant health care professionals, as appropriate to the work of theTeam.

Thepost-holder will undertake diary management to the clinical and medical teamand will undertake any other general administrative duties within therequirements of the Team.

Thepost-holder will undertake any other relevant duties required from time to timeas requested by Management which correspond to the general character of thepost and is commensurate with the level of responsibility

Person Specification

Knowledge

• Understands the need for confidentiality
• Understanding of client group
• Knowledge of mental health services
• Working knowledge of CPA
• Knowledge of hospital administration systems
• Knowledge of medical terminology

Qualifications

• Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
• RSA/OCR Grade 3 Typing/Word Processing standard

Experience

• Team Working
• Maintaining databases and spreadsheets
• Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
• Experience/willingness to undertake training in use of electronic systems
• Experience of working in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.