Clinical Team Administrator (Part-Time, NHS)

NSFT; Ipswich; On-site; GBP 26,000 - 27,000; Part time

Job summary

Norfolk and Suffolk NHS Foundation Trust in Ipswich is seeking a part-time Clinical Team Administrator to support the Clinical Team. The role involves working closely with professionals and the public, handling referrals by phone and online, and maintaining strict confidentiality across a busy office environment.

Training will be provided, and a commitment to flexible, confidential service delivery is essential.

Qualifications

• Previous administration experience is essential.
• Full training will be given for this role.
• Demonstrate strong communication, prioritisation and administration skills while using IT systems.

Responsibilities

• Previous administration experience is essential.
• Full training will be given for this role.
• Demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.
• Evidence a flexible response to service needs and the ability to think creatively.
• Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
• Use of ICT applications/packages.
• Experience of working in a busy office.
• Taking and processing referrals via phone and online and extensive knowledge of all Microsoft packages.
• Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.
• Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

Skills

Secretarial experience

Communication skills

Flexible working

Education

NVQ 3 Business Administration or equivalent

Pitman / RSA III Typing / Word Processing or equivalent

Tools

Microsoft packages

Trust electronic record system

Job description

Norfolk and Suffolk NHS Foundation Trust in Ipswich is seeking a part-time Clinical Team Administrator to support the Clinical Team. The role involves working closely with professionals and the public, handling referrals by phone and online, and maintaining strict confidentiality across a busy office environment.

Training will be provided, and a commitment to flexible, confidential service delivery is essential.