Clinical Team Admin & Coordination Specialist

East London NHS Foundation Trust; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

East London NHS Foundation Trust is seeking a proactive Team Administrator (Band 4) to provide high-quality administrative and secretarial support to the Operational Leads and the multidisciplinary clinical team.

You will develop and maintain administrative systems, manage sensitive information, and liaise with professionals to ensure an efficient service. The role requires excellent communication, independence, and teamwork in a confidential NHS environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong organisational skills to ensure efficient service delivery.
• NHS admin/secretarial experience is advantageous.

Responsibilities

• Receive and manage all incoming calls and visitors professionally.
• Provide comprehensive admin/secretarial support to the Operational Lead and team.
• Ensure post is date-stamped and mail distributed to appropriate recipients; manage outgoing mail.
• Check Rio system for weekly admissions/referrals and shortages, sending reminders for overdue summaries.
• Coordinate collection and updating of patient information on files; monitor data quality.
• Develop and maintain information systems; prepare reports and audits from gathered data.
• Communicate with patients, staff, legal professionals, and MDT members as appropriate.
• Arrange appointments, clinics and bookings for the Operational Lead's service/team.
• Maintain effective communication with people from diverse backgrounds; handle sensitive situations tactfully.
• Induct new staff to appropriate filing and administration systems.

Skills

Administrative support

Communication skills

Organisational skills

Team player

Job description

East London NHS Foundation Trust is seeking a proactive Team Administrator (Band 4) to provide high-quality administrative and secretarial support to the Operational Leads and the multidisciplinary clinical team.

You will develop and maintain administrative systems, manage sensitive information, and liaise with professionals to ensure an efficient service. The role requires excellent communication, independence, and teamwork in a confidential NHS environment.