Clinical Support Specialist - Venepuncture & Clinic Ops

hVIVO Services Limited; Greater London; Sur place; GBP 22 000 - 30 000; Plein temps

Résumé du poste

hVIVO are seeking a Clinical Support Specialist to join the FluCamp team in London. The role covers volunteer screening, quarantine support, and routine clinic activities, with rotation across shifts and 37.5 hours per week.

The ideal candidate will have healthcare experience, GCSEs, Life Support certification, and strong customer service skills. Training is provided for 3 weeks, with overtime and unsocial shift rates applying.

Qualifications

• GCSE Maths and English at grade A-C or equivalent.
• Immediate Life Support certification.
• Hep B immunisation.
• Customer service and strong communication skills.
• Good IT skills (Word and Excel).
• Experience in healthcare settings preferred.
• Phlebotomy training desirable.
• Clinical research experience and knowledge of ICH-GCP beneficial.

Responsabilités

• Assessing the suitability of volunteers' veins for cannulation and frequent blood draws.
• Using the correct venepuncture method to obtain a blood samples.
• Maintaining sample integrity and ensuring samples are correctly labelled and handled.
• Promote wellbeing of subjects during and after the venepuncture process, escalating incidents to the Screening Manager and Lead Screening Nurse.
• Involvement in the preparation and planning of daily activities of the screening clinic.
• Follow internal SOPs and Study Protocols; assist with daily management of the clinical area.
• Providing information and correct versions of documentation to volunteers and ensuring correct completion.
• Liaise with stakeholders for the daily schedule of volunteer visits.
• Support venepuncture training of new team members with Training Coordinator.
• Monitor work areas for hazards and compliance with health and safety guidelines.
• Participate in audits where appropriate.
• Administrative duties when designated.

Connaissances

GCSE Maths

GCSE English

Immediate Life Support

Hep B Immunisation

Phlebotomy training

Customer service

IT skills

Attention to detail

Healthcare experience

Clinical research

ICH-GCP knowledge

Formation

Biological Science degree

Outils

Word

Excel

Description du poste

hVIVO are seeking a Clinical Support Specialist to join the FluCamp team in London. The role covers volunteer screening, quarantine support, and routine clinic activities, with rotation across shifts and 37.5 hours per week.

The ideal candidate will have healthcare experience, GCSEs, Life Support certification, and strong customer service skills. Training is provided for 3 weeks, with overtime and unsocial shift rates applying.