Healthcare assistant

Your World Healthcare UK; Ipswich; On-site; GBP 21,000 - 28,000; Full time

Job summary

Your World Healthcare UK is looking for a Healthcare Assistant with at least 12 months of phlebotomy experience to join our mobile clinic teams delivering NHS services. You will perform venepuncture, vital measurements, and ensure accurate data capture across England’s mobile clinics.

The role supports clinical staff, maintains patient flow, and provides administrative help during busy periods. Immediate start on a temporary booking with flexible shifts is available.

Qualifications

• Minimum 12 months' phlebotomy experience with competent venepuncture.
• Experience in outpatient or similar clinical environment.
• Trained in Basic Life Support (ILS/ALS desirable).
• Strong communication and collaboration across clinical teams.
• Understanding of KPIs, risk assessment, incident reporting, and infection prevention.
• Motivated, adaptable and able to work in fast-paced settings.

Responsibilities

• Perform blood pressure, pulse, height and weight measurements and venous blood sampling.
• Record measurements and samples promptly in the clinical system.
• Support participant flow and on-site operational delivery.
• Provide signposting, advice and guidance to participants as needed.
• Prepare and package samples for courier collection.
• Escalate risks and incidents to the team lead when necessary.

Skills

Phlebotomy

Venepuncture

Outpatient setting

Basic Life Support

Communication

Teamwork

Quality standards

Adaptable

Fast-paced environment

Tools

Datix

Job description

Healthcare Assistant (must have a minimum of 12 months' phlebotomy experience)

Our elective care delivery partner is providing high-quality clinical services and operational support to the NHS.

Their aims to help people live healthier lives for longer by enabling the discovery and testing of more effective approaches to preventing, detecting, and treating major conditions including cancer, dementia, heart disease, arthritis, diabetes, and stroke.

Location:

Job Type: Temporary

Duration of booking: Site Dependant

Proposed start date: ASAP

Pay Rates:

• Mon-Fri £15 per hour PAYE inclusive of holiday pay
• Saturday: £17 per hour PAYE inclusive of holiday pay
• Sundays: £20 per hour PAYE inclusive of holiday pay

Hours / Working Days: 5 shifts across Monday to Sunday

Sector: Healthcare

Based: Mobile clinics

Role Purpose

• We are recruiting motivated and skilled healthcare professionals to join the Health project as Health Care Support Workers (HCSWs).
• This role is central to delivering a safe, efficient, and participant-centred service in mobile clinics in England, Wales, Scotland Northern Ireland. You will ensure smooth participant flow, maintain high clinical standards, and support the collection of high-quality data essential to the success of the research programme.
• Each participant appointment requires a standardised set of clinical measurements - blood pressure, pulse, height, weight, waist measurement, and a venous blood sample - all of which the HCSW is responsible for completing accurately and safely.
• The HCSW is a key operational role within each site, working closely with the Service Delivery Lead and wider clinical team to uphold service quality, safety, and participant experience. You will also provide administrative support and operational resilience during busy periods, staff breaks, or staffing gaps.

Clinical Duties

• Blood pressure
• Pulse
• Height and weight
• Waist measurement
• Venous blood sampling
• Ensure all measurements and samples are taken safely, accurately, and recorded promptly in the clinical system.
• Monitor participant welfare throughout the appointment and escalation concerns appropriately.
• Provide signposting, advice, and guidance to participants where relevant.
• Prepare and package samples for courier collection.

Operational & Service Delivery

• Support participant flow to minimise delays and maintain an efficient service.
• Provide on-site operational support and elevate issues to the SDL as required.
• Offer administrative support and cover during breaks or periods of increased activity.

Quality, Safety & Governance

• Conduct site assessments and provide feedback on safety, clinical effectiveness, patient flow, staffing, and skill mix.
• Escalate risks to the Regional Manager or Head of Nursing.
• Report incidents, near misses, accidents, and complaints via Datix.
• Contribute to investigations, audits, and service reviews.
• Support the implementation of learning outcomes and quality improvements.

Essential Experience & Credentials

• Minimum of 12 months' phlebotomy experience, with validated competency in venepuncture.
• Experience working in an outpatient or similar clinical environment.
• Trained in Basic Life Support (ILS/ALS desirable).
• Strong communication skills with the ability to engage confidently with participants, colleagues, and visitors.
• Ability to work collaboratively across clinical teams.
• Understanding of quality standards, KPIs, risk assessment, incident reporting, and infection prevention and control.
• Highly motivated, adaptable, and comfortable working in a fast-paced environment.

Desirable Experience

• Flexibility to travel between sites to support service needs.
• First Aid training.
• Experience in performance management or supporting team development.
• Demonstrated ability to motivate, support, and lead teams.
• Experience contributing to service improvement or pathway redesign.