Operational Support Assistant (2 x 12 Month FTC), closing 28th May at 23:59pm

Bar Standards Board; London; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

The Bar Standards Board is seeking an Operational Support Assistant for a 12-month fixed term contract in London. This role involves supporting the Investigation and Enforcement team by organising hearings, liaising with witnesses, and maintaining records. The ideal candidate will have strong administrative skills, attention to detail, and excellent communication abilities, contributing to the effective regulation of barristers in England and Wales.

Benefits

Up to 31 days annual leave

Up to 12% employer’s pension contribution

Parental leave and flexible working policies

Private medical insurance

Gym classes, discounts and rewards

Qualifications

• Demonstrable administrative experience with high attention to detail.
• Proficiency in MS Office applications and general IT systems.
• Excellent communication skills with the ability to present information clearly.

Responsibilities

• Organising hearing dates and preparing Tribunal Hearing bundles.
• Liaising with witnesses and handling correspondence.
• Maintaining manual and electronic records, updating databases.

Skills

Administrative experience

Attention to detail

Communication skills

Organisational skills

Ability to work under pressure

Tools

MS Office

General IT systems

Job description

Operational Support Assistant (2x 12 Month FTC)

Location High Holborn, London

Hours 35 hours per week - Full-time, 12 Month FTC

The Vacancy

Job Title

Operational Support Assistant (12-Month Fixed Term Contract)

Hours

35 hours per week, Full time

Hybrid Working Policy - Minimum 4 days per month in office, plus events and collaboration

Job level

Location

High Holborn, London

The Role

We are looking for an organised and proactive Investigation and Enforcement Operational Support Assistant to join the Investigation and Enforcement team on a 12-month fixed term contract. The team is responsible for investigating allegations against barristers and taking disciplinary or other action on behalf of the BSB. In this fast-paced role, you’ll handle a variety of tasks to support the casework of our Investigations and Enforcement team, including:

Organising hearing dates and preparing Tribunal Hearing bundles

Liaising with witnesses and handling correspondence

Drafting letters

Maintaining manual and electronic records, updating databases

Responding to enquiries from both internal and external stakeholders by phone, email and letter.

Key skills and experience required to undertake the role include:

Demonstrable administrative experience skills with high attention to detail

Proficiency in MS Office applications and general IT systems

Excellent communication skills, with the ability to present information clearly and adapt messages for a range of audiences, including at a senior level.

Organisational skills with the ability to manage multiple tasks, meet deadlines and deliver accurate, consistent work

Ability to stay calm and effective under pressure

Knowledge of the legal profession or experience in regulatory or legal process would be desirable.

Full details of the role requirements, and role specification can be viewed in the job description – see below/ attached).

The BSB

The Bar Standards Board (BSB) regulates barristers and their professional practice and specialised legal services businesses in England and Wales in the public interest. We are responsible for setting education and training requirements, setting standards, authorising organisations, monitoring the service provided, and handling complaints. Barristers work at the heart of our justice system so BSB’s mission is fundamentally important to the maintenance of the rule of law.

Our people value our friendly and respectful environment, our support for flexible working, the opportunity to have a high degree of impact and our interesting, challenging, and varied work. More about our work can be viewed on our website, including our Strategic Plan for 2022-2025 .

Working for the BSB

The Bar Standards Board offers excellent terms and conditions of employment, including:

Hybrid Working is the agreed way of working.

We work from the office for a minimum of four days per month.

Option to work from the office more and when there are team or organisational events.

Up to 31 days annual leave, plus a holiday transfer scheme

Up to 12% employer’s pension contribution

Parental leave and flexible working policies

Private medical insurance

Plus a range of additional benefits, including gym classes, discounts and rewards.

Applying

To apply for this role, please submit your CV and covering letter, addressing the essential criteria from the person specification. We operate an anonymous recruitment process, to reduce the chance of unconscious bias from our process, please remove your name and other personal informationfrom your CV and covering letter before submitting.

The Bar Standards Board is a Disability Confident Committed employer. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview. Candidates with a disability who require reasonable adjustments should contact Vivien Bock, People Team Adviser on 0207 611 4699 or [e-mail] to discuss arrangements.

The Bar Standard Board aims to recruit a talented workforce and values the diversity in background, skills and experience of its staff. We are committed to providing equality of opportunity for all job applicants irrespective of race, sex, disability, age, religion or belief, sexual orientation, maternity or pregnancy, marital or civil partnership status or gender re-assignment.