Clinical Support Specialist, Vascular Division, Aortic

Cook Medical; Greater London; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player in medical equipment is seeking a Clinical Support Specialist for its Vascular Division. This role is pivotal in promoting the Vascular portfolio while providing hands-on clinical support and education to healthcare professionals. You will be the clinical expert, ensuring effective product usage and fostering relationships with key accounts. This position offers a dynamic work environment where your contributions will directly impact patient care. If you are passionate about clinical support and eager to make a difference in the medical field, this opportunity is perfect for you.

Qualifications

• Experience in clinical support preferred.
• Fluent in English; additional languages advantageous.

Responsibilities

• Provide clinical service to customers, including case planning and product roll-outs.
• Train clinical customers and team members on device usage.
• Build relationships with key accounts and physicians.

Skills

Clinical support experience

Communication skills

Organizational skills

Networking skills

Data interpretation

Education

Relevant clinical qualification

Tools

Microsoft Office

Job description

Clinical Support Specialist, Vascular Division, Aortic

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Position Overview

The primary purpose of this role is to promote the Vascular portfolio by providing hands-on clinical support and education to doctors. The Clinical Support Specialist, Vascular Division, Aortic will serve as the clinical expert within the Vascular team.

Reporting and Location

Reports to: Division Regional Business Manager.

Location: Ideally near Bristol, covering Southwest England and South Wales.

Responsibilities

• Develop comprehensive knowledge of the product portfolio and related devices.
• Provide clinical service to customers, including case planning, OR presence, daily contact, product roll-outs, and technology presentations.
• Train clinical customers and team members on device usage.
• Share market intelligence and feedback with division personnel.
• Identify and evaluate new product opportunities.
• Distribute and ensure understanding of product updates.
• Participate in exhibitions and meetings, providing relevant information.
• Submit reports to the Regional Business Manager.

Employee Development & Culture

• Uphold company values, ethics, and compliance standards.
• Ensure adherence to quality, regulatory, and product-specific requirements.

Collaboration

• Build relationships with key accounts and physicians.
• Work closely with sales team and support functions to serve customers effectively.

Qualifications

• Experience in clinical support preferred.
• Knowledge of clinical procedures and data interpretation.
• Excellent communication, organizational, and networking skills.
• Proficiency in Microsoft Office.
• Fluent in English; additional languages advantageous.
• Valid driver's license and willingness to travel extensively (approx. 3-4 nights/week).

Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job functions include Research, Analysis, and IT.
• Industry: Medical Equipment Manufacturing.