Clinical Support Manager – RMN

Athona Ltd; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Mental Health Nurse to take on a Clinical Support Manager role. In this pivotal position, you will provide leadership and management in secure care transport and complex care settings. Your responsibilities will include overseeing operations, ensuring compliance with the Mental Health Act, and enhancing service quality. This role offers a unique opportunity to make a significant impact on patient care while leading a team committed to excellence. Join a forward-thinking organization that values your contributions and offers excellent career prospects in a supportive environment.

Benefits

Employee Assistance Program

Free on-site parking

Free company uniform

Mandatory training

Company pension scheme

Qualifications

• NMC registered Mental Health Nurse with 2+ years of experience.
• Leadership experience in clinical practice or quality improvement.

Responsibilities

• Oversee HUB operations and ensure compliance with policies.
• Lead team meetings and promote collaboration among staff.

Skills

Mental Health Nursing

Leadership

Communication Skills

Quality Improvement

Knowledge of Mental Health Act

Education

NMC registration as a Mental Health Nurse

Tools

MS Office

Excel

PowerPoint

Job description

Job Description

Currently, we have an excellent opportunity to work for a leading provider of secure transportation solutions for mental health and Complex Care Enhanced Observations. The company ensures safe, dignified patient transport, serving NHS Trusts, Local Authorities, and Independent Providers, with strong client relationships and ongoing growth.

You will be a Mental Health Nurse providing leadership and management in the secure care transport and complex care sectors. An office-based role to oversee and coordinate services in the field for frontline staff for Secure Care Transport and Complex Care.

Working with mental health patients across Mental Health Trusts, Acute Care Trusts, Private Healthcare Providers, Local Authorities, and other settings.

Salary: Up to £50,000

Position: Clinical Support Manager – RMN

Hours: Full-time

Setting: Secure Care Transport, Complex Care

Location: Birmingham

Your key responsibilities will be:

• Oversee HUB operations, ensuring efficiency and compliance with policies.
• Supervise service contracts, ensuring adherence to terms, pricing, and authorization.
• Monitor call quality and provide feedback to enhance customer service.
• Manage shifts, allocate tasks, and monitor team performance.
• Lead team meetings, providing coaching and promoting team collaboration.
• Ensure adherence to Mental Health Act and legal guidelines.
• Offer guidance to patients, families, and staff on legal rights.
• Liaise with external agencies for lawful detention and transport.
• Proactively identify and implement process improvements in the HUB.
• Maintain accurate records and ensure compliance with safety regulations.

For this role, we’re looking for someone who has:

• NMC registered Mental Health Nurse with valid registration.
• 2+ years’ experience in mental health or healthcare-related sectors.
• Leadership experience in clinical practice or quality improvement.
• Knowledge of the Mental Health Act and related legislation.
• Strong communication skills, both written and verbal.
• Proficiency in MS Office, especially Excel and PowerPoint.

What benefits are on offer:

• Employee Assistant Program
• Free on-site parking at all bases
• Free company uniform
• Mandatory training
• Enrolment in the company pension scheme

Interested? Simply apply above today to enjoy these excellent career prospects and reap the rewards of making a real difference to others, every day.

If you are interested in learning more about this job role or any other opportunities through Athona, get in touch with Lewis on 01277 245909 or drop an email to [e-mail]