Clinical Services Secretary: Admin & Referrals Coordinator

NHS National Services Scotland; Wishaw; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Lanarkshire is seeking a dedicated administrator to provide full secretarial and administrative support to a multi-disciplinary team, handling management information systems and coordinating referrals.

You will collect and collate patient and governance data, maintain waiting lists, and manage correspondence and calls to ensure timely responses. Excellent IT skills and organisational abilities are essential for this role.

Qualifications

• RSA3/SVQ3/NC in Secretarial Studies or equivalent.
• Proficient IT skills including Microsoft Office.
• Excellent organisation and the ability to work on own initiative.
• Strong verbal and written communication skills.

Responsibilities

• Provide administrative and secretarial support to a multi-disciplinary team using audio/copy typing, photocopying, word processing, management information systems and email.
• Collect and collate patient, performance monitoring and staff governance data and produce related statistics.
• Monitor waiting lists and the department's referral system.
• Collect, prioritise and distribute incoming/outgoing correspondence and telephone calls to ensure timely responses.

Job description

NHS Lanarkshire is seeking a dedicated administrator to provide full secretarial and administrative support to a multi-disciplinary team, handling management information systems and coordinating referrals.

You will collect and collate patient and governance data, maintain waiting lists, and manage correspondence and calls to ensure timely responses. Excellent IT skills and organisational abilities are essential for this role.