Medical Secretary – Part-Time, Flexible NHS Support

NHS Scotland; Paisley; On-site; GBP 19,000 - 24,000; Part time

Benefits offered by this job

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Learning & development opportunities

Flexible working options

Annual leave for NHS staff (27+ days)

Job summary

NHS Scotland offers a Part-time Medical Secretary role based at Dykebar Hospital, Paisley. You will provide comprehensive secretarial and administrative support to Consultants and their clinical teams, manage complex diaries and patient referrals, and help coordinate patient pathways within our Mental Health Services.

The role requires HNC/SVQ Level III in Secretarial Studies or equivalent, healthcare experience, proficiency in Microsoft Office, and a strong focus on accuracy, confidentiality

Qualifications

• HNC/SVQ Level III in Secretarial Studies or equivalent.
• Previous administrative or secretarial experience, ideally within a healthcare environment.
• Proficient in Microsoft Office applications and a range of electronic systems.
• Advanced keyboard, audio typing and document production skills with a strong focus on accuracy.
• Knowledge and understanding of medical terminology.
• Excellent organisational, communication and interpersonal skills with the ability to prioritise competing demands.
• Ability to work independently, use initiative and maintain confidentiality, diplomacy and professionalism in sensitive situations.

Responsibilities

• Provide comprehensive secretarial and administrative support to Consultants and their clinical teams
• Manage complex diaries, appointments and schedules to support efficient service delivery
• Coordinate patient referrals, clinic appointments and admissions to support the patient journey
• Manage waiting lists and support compliance with NHS and Scottish Government waiting time targets
• Respond professionally to telephone, email and face‑to‑face enquiries from patients, carers and healthcare professionals
• Prepare and process clinical correspondence, reports, discharge summaries and clinic letters with a high degree of accuracy
• Liaise with multidisciplinary teams and external agencies to ensure patient information and records remain accurate and up to date

Skills

Microsoft Office

Medical terminology

Secretarial experience

Organisational skills

Communication skills

Discretion & confidentiality

Education

HNC/SVQ Level III in Secretarial Studies / Business Administration

Tools

Electronic systems

Job description

NHS Scotland offers a Part-time Medical Secretary role based at Dykebar Hospital, Paisley. You will provide comprehensive secretarial and administrative support to Consultants and their clinical teams, manage complex diaries and patient referrals, and help coordinate patient pathways within our Mental Health Services.

The role requires HNC/SVQ Level III in Secretarial Studies or equivalent, healthcare experience, proficiency in Microsoft Office, and a strong focus on accuracy, confidentiality