Clinical Services Manager

Signature Careers; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in luxury care is seeking a confident manager to lead a compassionate team in delivering exceptional care services. In this role, you'll oversee staffing, manage budgets, and develop strategies to enhance care quality. With a commitment to modern practices and transparency, you'll be the go-to expert for Signature's systems and ensure that your team is well-supported and trained. This is a fantastic opportunity to make a real difference in residents' lives while benefiting from a supportive environment that values your growth and development.

Benefits

Up to 30 days annual leave

Workplace pension

Free meals on shift

Private medical insurance

Life Assurance Scheme

'Blue Light' discount scheme

Refer A Friend Incentive

Staff recognition scheme

Ongoing career training

Employee Assistance Programme

Qualifications

• Experience managing a team of carers in a residential setting.
• Knowledge of health and safety regulations is advantageous.

Responsibilities

• Run the Care element within the home, ensuring high-quality service.
• Lead and develop the care team, mentoring and inspiring staff.

Skills

Team Management

Crisis Management

IT Literacy

Health & Safety Knowledge

Education

Relevant Care Management Qualification

Tools

MCM System

RADAR System

Job description

Your role at Signature

Day-to-day, you'll run the Care element within the home, delivering a high-quality service that supports residents to live safe and fulfilled lives.

You'll make sure staffing rotas are drawn up efficiently and cost-effectively, so the right people are deployed daily to meet the care needs of residents. You'll help develop group-wide strategies and systems to ensure front-line care is as good as it can be, and you'll manage the agreed Care Services budget.

Sometimes you'll act up to deputise for the General Manager, supporting the delivery of identified KPIs - but just as importantly, understanding and communicating the Signature Mission, Vision and Values which drive our award-winning service to residents.

You'll be responsible for leading and developing the care team, mentoring and inspiring others and making sure everyone is aspiring to be the best they can be. And since everything we do at Signature is modern, transparent and champions best practice, you'll need to be IT literate, as you'll become the super-user in the home for Signature Specific systems, also helping others in using them.
What Signature Offer

• Competitive salary
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Private medical insurance and company sick pay
• Life Assurance Scheme
• 'Blue Light' discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme - Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - East Finchley Underground nearest train station
• Walking - 30 minutes walking from Highgate train station
• Driving - 1.3 miles from nearest motorway / bypass

Signature People

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in.

You're a confident manager of a team of carers, can take the lead in Signature Specific systems MCM and RADAR, and provide cover in a crisis management situation, escalating as appropriate. You'll need to be able to travel as required to meet the needs of the business, while a good knowledge of Health & Safety and a full, clean driving licence are a big advantage.
About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.