Clinical Reception & Booking Specialist (Flexible Hours)

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust; Doncaster; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing支?

NHS Car Lease schemes

Salary sacrifice schemes

Discounts on restaurants and shopping

Job summary

Doncaster and Bassetlaw NHS Teaching Hospitals is recruiting for an administrative/recep­tion role in the Clinical Therapies Administration Team. Hours are 37.5 or 30 per week, to be agreed at interview, with across-site work across Trust sites.

The role focuses on delivering a first-class reception and booking service, flexible working patterns, and ongoing professional development within a busy healthcare environment.

Qualifications

• Organisation and customer-focused approach.
• Ability to work across busy clinical admin teams.
• Proactive in supporting patient pathways and booking services.

Responsibilities

• Provide administrative/reception service to facilitate the patient pathway.
• Work across services to provide a booking service and process clinic changes.
• Call centre cover and processing of referrals.
• Build and maintain relationships across clinical administrative teams using SOPs.
• Ensure accurate data recording using SystmOne, CaMIS and E-referral; book events per clinical instruction.

Skills

Customer Service

Organised

Teamwork

Communication

Tools

SystmOne

CaMIS

E-referral

Job description

Doncaster and Bassetlaw NHS Teaching Hospitals is recruiting for an administrative/recep­tion role in the Clinical Therapies Administration Team. Hours are 37.5 or 30 per week, to be agreed at interview, with across-site work across Trust sites.

The role focuses on delivering a first-class reception and booking service, flexible working patterns, and ongoing professional development within a busy healthcare environment.