Clinical Product Specialist

Adaptix, Inc.; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare technology company in Oxford is seeking a Clinical Product Specialist to promote innovative imaging technologies in the medical field. The role involves training medical professionals, supporting product sales, and enhancing customer satisfaction through effective demonstrations and feedback collection. The ideal candidate must have a degree in Radiography and a strong background in product support within the radiology domain. Strong communication and problem-solving skills are essential. This position offers competitive compensation and may require travel to customer sites, both in the UK and internationally.

Qualifications

• Educated to degree level in Radiography with current HCPC registration.
• Experience in product support within the radiology domain.
• Ability to create impactful presentations.

Responsibilities

• Promote excellent relationships with customers for products.
• Deliver engaging training sessions to ensure customer satisfaction.
• Collate customer feedback for system development.

Skills

Core Radiography knowledge

Problem solving

Presentation skills

Ability to work independently

Effective communication

Education

Degree in Radiography

Tools

PowerPoint

Job description

Clinical Product Specialist

Application Deadline: 7 January 2026

Department: Product Management

Employment Type: Full Time

Location: Oxford

Reporting To: VP Product Management

Description

Want to be part of a team transforming healthcare?

We are looking for an experienced Clinical Product Specialist to join our team. Working within the Product Management department, you will be responsible for the clinical promotion of, and ensuring customer satisfaction with, our Medical and Veterinary Systems. Using your clinical knowledge base, training expertise and commercial skills, you will promote and educate medical and veterinary professionals on Adaptix’s unique tomosynthesis imaging technologies, ensuring high levels of engagement and customer satisfaction.

The Company

Medical imaging helps patients by enabling early and accurate diagnosis. However, 2D X-rays can be inconclusive as they give a fundamentally limited view of our 3D bodies. 3D images are possible with CT scanners but these are much expensive, give a high dose of radiation and moving a critically ill patient to a scanner can be labour-intensive and risky.

At Adaptix we are helping make 3D imaging more accessible to the people who need it by producing mobile, low dose systems that can be brought to patients and deliver imaging at point-of-care.

Candidate Profile

As our ideal candidate, you will be educated to degree level in Radiography and have a current HCPC registration (UK).

Key Responsibilities

Product Sales Support

• Promote excellent relationships with customers to ensure product and market needs are well understood and providing support to the internal and external sales team in commercial negotiations
• Contribute to the creation of compelling product marketing material (White papers, presentations)
• Contribute to the completion of Technical Sales Responses
• Provide training internally and to distributors on the Adaptix DT Medical and Veterinary systems
• Manage and collect high quality image data to promote key system benefits

Training/Applications Support

• Deliver engaging training sessions to ensure high levels of customer satisfaction
• Collaborate with Service and R&D to efficiently and effectively resolve customer issues
• Deliver engaging product demonstrations to promote the benefits of the Adaptix Medical and Vet Systems

Product Development

• Collate and share customer feedback to enhance future system development
• Support clinical trials and studies in conjunction with the R&D team and external clinical partners

Skills, Knowledge and Expertise

Skills

• Core Radiography knowledge, and image interpretation requirements
• An understanding of learning styles to meet customer needs
• Ability to work independently and to be self motivated
• Problem solving nature, being ability to work through challenges under pressure
• Ability to react to changing working requirements
• Highly effective presenters; able to use Powerpoint to create impactful presentations
• Ability to communicate on a broad level within the organisation and customer environment
• Detail focus with the tenacity to see tasks through to their successful completion

Experience

• Experience of product support within the radiology domain
• Delivering impactful Product demonstrations
• Delivering Applications Training in a Clinical Environment
• Development of Training Material
• Successful track record of maintaining high customer satisfaction
• Providing Product Management/Development with concise and effective feedback on image quality and system functionality improvements
• Successful management of customer satisfaction challenges

Apply Now

This is a permanent full-time role, with travel to customer sites in the UK and overseas as required. Compensation is competitive and commensurate with experience.

Please note that closing date, however, should we find a suitable candidate before this date, the position may be filled earlier. Please note that we are unable to provide sponsorship for visa applications for this role.

If you feel that you would excel in this role we would be delighted to hear from you!