Clinical Case Manager, SAGE - Housing & Recovery Advocate

Downtown Emergency Service Center; Weybridge; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Long-term Disability

Paid Time Off

Retirement Plan

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Job summary

Downtown Emergency Service Center (DESC) seeks an experienced Case Manager to support adults with severe mental illness within SAGE. You will coordinate housing retention, provide outreach and crisis intervention, and connect clients with psychiatric, medical, and social services while documenting care plans and outcomes.

Based in Washington, the role emphasizes collaborative, rights-based care, client advocacy, and engagement across multiple DESC programs in a recovery-oriented model.

Qualifications

• Bachelor's degree in social work, psychology, or related field.
• Ability to meet Washington DOH AAC registration requirements.

Responsibilities

• Provide ongoing case management services to adults with severe and persistent mental illness.
• Collaborate with DESC’s Scattered Sites Supportive Housing team on care and housing retention.
• Provide outreach to engage clients and maintain working relationships.
• Coordinate care including psychiatric treatment and substance use services.
• Document services and adhere to administrative deadlines.
• Advocate for access to community resources and services; coordinate with providers.

Skills

Case management

Outreach

Crisis intervention

Collaboration

Documentation

Education

Bachelor's degree in social work, psychology, or related behavioral science

Master's degree in social work, psychology, or related behavioral science

Job description

Downtown Emergency Service Center (DESC) seeks an experienced Case Manager to support adults with severe mental illness within SAGE. You will coordinate housing retention, provide outreach and crisis intervention, and connect clients with psychiatric, medical, and social services while documenting care plans and outcomes.

Based in Washington, the role emphasizes collaborative, rights-based care, client advocacy, and engagement across multiple DESC programs in a recovery-oriented model.