Housing-First Case Manager — Trauma-Informed Care

The Montgomery County Coalition; Bournemouth; On-site; GBP 32,000 - 48,000; Full time

Job summary

The Montgomery County Coalition seeks a dedicated case manager to support formerly homeless individuals in a housing first program. You will carry a 15-client caseload and collaborate with multiple providers to implement timely service plans and referrals.

Ideal candidates hold a Master’s in human services, have 2–4 years in social services, and can navigate crises with harm-reduction approaches while maintaining accurate client records and reporting.

Qualifications

• Master's degree in human services-related field.
• 2–4 years experience in social/human services.
• Experience with housing first and trauma-informed care.
• Ability to manage stress and work with diverse populations.
• Proven advocacy for homeless populations.

Responsibilities

• Maintain an active caseload of about 15 clients requiring intensive case management.
• Coordinate with Hope Housing case managers to ensure full coverage.
• Develop and monitor service plans within 30 days of entry.
• Assess referrals to appropriate community services.
• Organize monthly house meetings and document outcomes.
• Manage program supplies, inventory and budget.
• Collaborate with service providers to address crises and harm reduction strategies.

Skills

Master's Degree

Case management

Trauma informed care

Harm reduction

Addiction knowledge

Housing first

Advocacy

Budgeting

Interpersonal skills

Education

Master's degree in human services-related field

Job description

The Montgomery County Coalition seeks a dedicated case manager to support formerly homeless individuals in a housing first program. You will carry a 15-client caseload and collaborate with multiple providers to implement timely service plans and referrals.

Ideal candidates hold a Master’s in human services, have 2–4 years in social services, and can navigate crises with harm-reduction approaches while maintaining accurate client records and reporting.