Clinical Advisor – Urgent Care Hotline (Flexible)

DHU Healthcare; Oldbury; On-site; GBP 27,000 - 39,000; Full time

Benefits offered by this job

NHS pension scheme

Wellbeing support

Flexible working options

Career growth and development

Job summary

DHU Healthcare is seeking an NHS 111 Clinical Advisor to join our compassionate, on-site team. You will assess callers over the phone using NHS Pathways, offering safe, evidence-based guidance and directing them to the right next steps.

Training is provided, and we welcome Registered Adult Nurses, Paramedics or Pharmacists with post‑registration experience. Strong clinical judgement, IT confidence and clear communication are essential for success.

Qualifications

• Registered professionals with post‑registration experience (nurse, paramedic or pharmacist).
• Strong clinical judgement is required.
• IT confidence and clear communication are essential.

Responsibilities

• Support patients over the phone using NHS Pathways to assess symptoms and guide the next steps.
• Provide safe, evidence‑based advice and reassurance to callers.

Skills

Clinical judgement

IT confidence

Clear communication

Education

Registered Adult Nurse

Paramedic

Pharmacist

Job description

DHU Healthcare is seeking an NHS 111 Clinical Advisor to join our compassionate, on-site team. You will assess callers over the phone using NHS Pathways, offering safe, evidence-based guidance and directing them to the right next steps.

Training is provided, and we welcome Registered Adult Nurses, Paramedics or Pharmacists with post‑registration experience. Strong clinical judgement, IT confidence and clear communication are essential for success.