Clinical Admin Secretary – NHS & Dictation

Liverpool University Hospitals NHS Foundation Trust; Grimsby; On-site; GBP 21,000 - 25,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Support Secretary (Band 3) based in the Orthopaedic Department at Kent Lodge, Broadgreen Hospital. This permanent, full-time role includes 37.5 hours per week and provides essential administration and audio typing support across daily workloads.

Key duties include typing dictated clinical correspondence, ensuring PAS data accuracy, coordinating referrals, replying to inquiries, and maintaining records.

Qualifications

• GCSE/O Level or equivalent required.
• RSA/OCR Level II or equivalent.
• Knowledge of medical terminology and secretarial procedures expected.

Responsibilities

• Type dictation from audio transcription of clinical correspondence and documentation.
• Quality check documentation completed in clinical administration support.
• Ensure appropriate follow up arrangements/investigations are in place; liaise with specialty secretary accordingly.
• Complete tertiary referrals to external Trusts and track referrals on PAS; ensure timely follow up.
• Answer telephone promptly and politely, contacting patients with tact and empathy.
• Accurate use of patient information using PAS; manage registration, details, and case-notes.
• Ensure letters and discharge summaries are copied to professionals and patients.
• Support efficient audit processes concerning correspondence to maintain quality.

Skills

Excellent IT skills

Microsoft Office

NHS office environment experience

Ability to work with limited superv.

Education

GCSE/O Level standard/equivalent

RSA/OCR Level II or equivalent

Knowledge of medical terminology and secretarial procedures

Tools

PAS system

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a Support Secretary (Band 3) based in the Orthopaedic Department at Kent Lodge, Broadgreen Hospital. This permanent, full-time role includes 37.5 hours per week and provides essential administration and audio typing support across daily workloads.

Key duties include typing dictated clinical correspondence, ensuring PAS data accuracy, coordinating referrals, replying to inquiries, and maintaining records.