Clinic Support Officer

Manchester University NHS Foundation Trust; Stretford; On-site; GBP 19,000 - 21,000; Full time

Job summary

Manchester University NHS Foundation Trust on Oxford Road Campus in Manchester is seeking a Clinical Support Officer to provide day-to-day reception and clerical support to Community Clinics in Trafford. You will be the first point of contact for clinic users and partners, helping ensure services run smoothly.

The role includes filing, typing, scanning records, maintaining stock, distributing mail, and coordinating room usage with the Clinic Support Coordinators.

Qualifications

• Provide central reception and clerical support to community clinics.
• Prepare and maintain files, typing, and scanning duties.
• Accurately record and submit statistics.
• Assist with stock distribution and financial procedures.
• Maintain stationery, deliveries, and mail distribution.

Responsibilities

• Liaise with clinic users and staff regarding room usage.
• Arrange routine maintenance for the premises.
• Receive and distribute supplies within the premises.
• Sort/internal mail and post externally.
• Support clinical teams to ensure smooth operations.

Skills

Reception duties

Clerical skills

Customer service

Typing

Job description

The Clinical Support Officer, under the supervision of the Clinic Support Coordinators provides day-to-day reception and clerical support to the Community Clinics within Trafford as required. Together with the Clinic Support Coordinators, the post holder will be the first point of contact with clinic users, other agencies, and the general public.

Previous applicants please consider whether anything has changed in your situation before applying.

• Provide a central reception facility within community premises.
• Provide clerical support to clinical services that hold sessions on the premises.
• Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records.
• Ensure that statistical information is recorded accurately and submitted promptly.
• Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary.
• Maintain stationery supplies, order as necessary, and check deliveries against order sheets.
• Sort and distribute internal mail and post external mail.
• Arrange routine maintenance for the premises as necessary.
• Receive and ensure distribution of supplies within the premises.
• Liaise with clinic users and other staff with regard to room usage.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

For further details / informal visits contact: Name: Victoria Meredith Job title: Operational Manager Email address: [e-mail]

Debbie Trafford

[e-mail]