Administrator

Cardiff and Vale University Health Board; Trafford; On-site; GBP 23,000 - 32,000; Full time

Job summary

Manchester University NHS Foundation Trust in Trafford is seeking an administrative support role to back the Strategic Neighbourhood Leads and Care Navigators. You will coordinate weekly MDT meetings, compile agendas and minutes, and ensure actions are tracked and shared.

You will also manage room bookings, documentation, and DBS-related duties as needed. The role is based at Trafford Town Hall with regular travel across service locations, requiring flexibility to meet the needs of the four

Qualifications

• Evidence of numeracy and literacy
• NVQ 3 level IT qualification or equivalent
• Experience servicing meetings and taking minutes
• Knowledge of Patient Administration systems e.g. EMIS/HIVE
• Experience in NHS settings or similar support role
• Ability to work in a team and on own initiative
• Flexible with working hours across locations in the service
• Strong customer service skills

Responsibilities

• Support MDT coordination and Care Navigators with admin tasks
• Arrange MDT and monthly leadership meetings, prepare agendas and minutes
• Record and circulate minutes, track actions
• Book meeting rooms and manage payments
• Attend leadership meetings and assist with refreshments and attendance
• Record and transcribe key discussions from MDT meetings
• Order and monitor equipment, medical supplies and stationery
• Use MS Office tools for documentation and reporting
• Support safeguarding and DBS processes as required

Skills

Numeracy

Literacy

NVQ 3 level / IT qualification

Admin support to MDT

Information analysis

Organisational skills

Communications

Negotiation & motivation

Meeting servicing & minutes

MS Office (Access, PowerPoint)

Health Service knowledge

Patient Administration systems (EMIS/H

Education

NVQ 3 level / IT qualification or equivalent

Tools

Microsoft Office Suite

Microsoft Access

PowerPoint

EMIS/HIVE

Job description

The continued development of integrated working has created an opportunity to support two new areas of work. In this role, you will work closely with Strategic Neighbourhood Leads to support the implementation and delivery of Neighbourhood Leadership Teams (NLTs). You will also work with Care Navigators to co‑coordinate weekly neighbourhood multidisciplinary team meetings, To support the Strategic Neighbourhood Leads and Care Navigators with general administration duties, photocopying, scanning, filing, preparing documents and ensuring information is handled accurately and in line with service requirements. Arrange multidisciplinary team (MDT) and monthly leadership meetings, preparing and compiling patient lists, agendas and supporting documents. Accurately record discussions, type and circulate minutes, and ensure agreed actions are documented and shared with relevant colleagues. Book meeting rooms across the four neighbourhoods, ensuring that each venue is suitable for the purpose of the meeting and that any associated booking arrangements or payments are completed accurately and in a timely manner. Attend in person monthly leadership meetings as required, supporting the smooth running of each meeting by preparing refreshments where appropriate, recording attendance, assisting with any administrative tasks and ensuring relevant information is captured and shared with colleague. Following up on actions. Attend weekly MDT meetings virtually via Microsoft Teams, record key discussions, transcribe and prepare minutes, and circulate them to relevant colleagues. This includes attending and supporting four MDT meetings each week. Order, monitor and maintain levels of equipment, medical supplies and stationery, ensuring stock is available to support the smooth running of the service and escalating any shortages or issues as required.
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role,

• Good standard of numeracy and literacy
• Evidence of recent further development / training to NVQ 3 level, IT qualification or 1 equivalent, Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• Ability to analyse information to resolve problems
• Good organisational skills
• Excellent communications skills
• Well-developed negotiating and motivating skills
• Experience of servicing meetings and taking minutes
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint, Knowledge of the Health Service
• Knowledge of Patient Administration systems e.g. EMIS/HIVE, Experience of working with the NHS in a support role, Ability to work as part of a team as well as on own initiative
• Adaptable with a flexible approach to work and working hours
• Good customer service skills
• Willingness to work flexibly at various locations in the service
• Ability to travel between various locations in the community
  We are Trafford Local Care Organisation - an exciting, public-sector organisation bringing together NHS community health services and adult social care services in Trafford. We're driven by the aim of improving the health of local people in Trafford by working across organisational boundaries.
• Our community healthcare teams in adults and children's services are employed by Manchester University NHS Foundation Trust and deployed to us, linking closely with our colleagues in Trafford Local Care Organisation. Our teams work as one and together we will make a massive difference to the health of people in Trafford., Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one., As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
• The administration position will be based at Trafford Town Hall. Talbot Rd, Stretford, Manchester M32 0TH. Hours: 8.30am to 4.30pm or 9.00am to 5.00pm