Health Records Clerk – Admin & Reception (12-Month FTC)

NHS Scotland; Kilmarnock; On-site; GBP 21,000 - 25,000; Part time

Job summary

NHS Scotland is seeking a Clerical Officer for the Health Records Department at University Hospital Crosshouse. This 12-month fixed-term role involves maintaining confidential patient records, data entry, and managing appointments using the electronic Patient Management System.

You will provide reception support, answer calls, and adapt to shift patterns to meet service demands. SVQ Level 2 or HNC in BA/IT or equivalent experience is essential.

Qualifications

• SVQ Level 2 or HNC in Business Administration / IT or equivalent experience is essential.
• Experience in administrative roles within a healthcare setting is advantageous.

Responsibilities

• Maintain and file patient records and data.
• Record patient-related data and book appointments via the Patient Management System.
• Provide reception services and answer telephones.
• Relay messages and support flexible service delivery to meet demand.

Skills

Data entry

Telephone skills

Organisational skills

Customer service

Education

SVQ Level 2 or HNC in Business Administration / Information Technology

Tools

Patient Management System

Job description

NHS Scotland is seeking a Clerical Officer for the Health Records Department at University Hospital Crosshouse. This 12-month fixed-term role involves maintaining confidential patient records, data entry, and managing appointments using the electronic Patient Management System.

You will provide reception support, answer calls, and adapt to shift patterns to meet service demands. SVQ Level 2 or HNC in BA/IT or equivalent experience is essential.