Clinic Operations Coordinator - Patient Care

The Christie NHS Foundation Trust; Manchester; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

The Christie NHS Foundation Trust in Manchester is seeking a Clinic Administrator to provide high-quality administrative support to referrals and outpatient activity. You will manage bookings, patient data and support clinicians with clinic templates and changes.

You will identify capacity, waiting-time and service issues, prioritise clinical need and communicate with patients and staff to maintain waiting times and service standards.

Qualifikationen

• Strong administrative experience and excellent communication skills.
• Ability to manage referrals, appointments and patient data accurately.
• Willingness to learn, take initiative and work well in a team.

Aufgaben

• Register and scan new referrals within 24 hours on CareFlow and CWP.
• Organise patient appointments and support clinic templates.
• Monitor waiting times and escalate risks to management.
• Communicate changes to staff and patients with empathy.
• Provide cover and training support for new staff.

Kenntnisse

Administrative skills

Communication skills

Attention to detail

Patient-focused

Tools

CareFlow

CWP

Jobbeschreibung

The Christie NHS Foundation Trust in Manchester is seeking a Clinic Administrator to provide high-quality administrative support to referrals and outpatient activity. You will manage bookings, patient data and support clinicians with clinic templates and changes.

You will identify capacity, waiting-time and service issues, prioritise clinical need and communicate with patients and staff to maintain waiting times and service standards.