Climb Experience Host – Safe Guidance & Service

SnowDome Limited; Tamworth; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Free access to facilities (snow, ice,

Pension scheme

Meal discounts

Training and career development

Employee assistance programme

Recognition awards

Ellis Brigham discounts

Job summary

SnowDome Limited is looking for a Climb Team Member to join our Snow, Ice and Climb department. You will assist climbers, provide equipment guidance and ensure a memorable guest experience in a dynamic environment.

Key responsibilities include delivering excellent service, safety briefings, monitoring guests, and maintaining equipment areas. A passion for climbing and strong communication are essential.

Qualifications

• A passion for climbing.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work weekends and holidays.
• Previous experience in a guest service role is desirable.

Responsibilities

• Deliver outstanding service to ensure a best-in-class experience.
• Provide safety briefings and equipment guidance to climbers.
• Monitor guests and provide support throughout sessions.
• Maintain cleanliness and organisation of service areas and equipment.
• Collaborate with team members to meet and exceed service goals.

Skills

Climbing passion

Communication

Guest service

Job description

SnowDome Limited is looking for a Climb Team Member to join our Snow, Ice and Climb department. You will assist climbers, provide equipment guidance and ensure a memorable guest experience in a dynamic environment.

Key responsibilities include delivering excellent service, safety briefings, monitoring guests, and maintaining equipment areas. A passion for climbing and strong communication are essential.