Ski Hire Team Member

SnowDome Limited; Tamworth; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive pay

Free facilities access

Friends & family offers

Gym membership discount

Employee Assistance Programme

Recognition awards

Training & career development

Fun work environment

Meal discounts

Pension scheme

Discounts on gear

Job summary

SnowDome Ltd in Tamworth is seeking a Ski Hire Team Member to assist guests with choosing and fitting ski and snowboard equipment, ensuring a memorable experience at the UK's premier indoor snow centre.

Join a team focused on delivering outstanding service, keeping equipment area pristine, and supporting colleagues to meet service goals while enjoying staff benefits and development opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Deliver outstanding service to ensure an “best in class” Snowsports experience
• Provide ski and snowboard equipment to guests
• Monitor guests on the slope
• Maintain cleanliness and organisation of service areas and equipment
• Collaborate with team members to meet and exceed service goals

Skills

Guest service

Communication

Interpersonal skills

Shift flexibility

Fast-paced environment

Job description

Join our team as a Ski Hire Team Member as part of our Snow, Ice and Climb department! If you love the mountains and have a passion for guest service, this is the perfect opportunity for you. Help guests select and fit the best ski and snowboard equipment, ensuring they have an unforgettable experience at the best indoor snow centre in the UK!

Join our team

Join our team as a Ski Hire Team Member as part of our Snow, Ice and Climb department! If you love the mountains and have a passion for guest service, this is the perfect opportunity for you. Help guests select and fit the best ski and snowboard equipment, ensuring they have an unforgettable experience at the best indoor snow centre in the UK!

Key Responsibilities:

• Deliver outstanding service to ensure an “best in class” Snowsports experience
• Provide ski and snowboard equipment to guests
• Monitor guests on the slope
• Maintain cleanliness and organisation of service areas and equipment
• Collaborate with team members to meet and exceed service goals

What we're looking for:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Previous experience in a guest service role is highly desirable

Why Join Us?:

• Competitive pay
• Use of the incredible real snow, ice, climbing and swimming facilities for free
• A range of friends and family offers
• Discounted gym memberships at SnowDome fitness (complimentary after 1 year service)
• Employee Assistance Programme
• Recognition Awards
• Comprehensive training and career development opportunities including becoming a ski or snowboard instructor!
• A fun and dynamic work environment
• Employee discounts on meals
• Pension Scheme
• Discount at Ellis Brigham Mountain Sports & The Snowboard Asylum
• Opportunity to be part of a growing team and contribute to our success

SnowDome Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Values

Have fun & be the best you can

Be honest, fair and proud

Treat others as you'd like to be treated

Every team member makes a difference

Recognise good ideas and a job well done

Our mission

Working together to provide the ultimate snow, ice and leisure experience in an awesome venue. Real Snow, Real Fun... For Everyone!

Your voice heard & recognised

The SnowDome's owners and directors are based at the venue. You'll be encouraged toshare ideas and help drive the venue forward. Great work will always be rewarded. Every year, the SnowDome holds team member of the year awards, where the very best are recognised and celebrated.

Work in the Community

The SnowDome is passionate about helping local charities and organisations. Fundraising is done throughout the year to raise money for Guide Dogs UK. Every year Santa's Winter Wonderland is opened exclusively for Acorns Children's Hospice. Plus, over £20,000 worth of tickets are donated annually to local charities.

History & Heritage

From the first indoor snow centre in Europe (second in the world) to the ultimate real snow, ice and leisure experience. Find out the SnowDome's journey so far.