Client Support & Operations Coordinator

Confidential; England; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days + BH

Employer pension

Development opportunities

Collaborative environment

Job summary

YoungEducation is seeking a reliable Client Support Administrator to join our team. You will help manage referrals, onboarding, reporting, and day-to-day administration across provision and tuition services, ensuring records and timetables are up to date.

You will liaise with staff, families, and external professionals, handling inquiries by phone and email with clear, professional communication, while maintaining accurate systems and processes to support delivery.

Qualifications

• Prior administrative experience is essential.
• Excellent written and spoken English.
• Strong IT skills and ability to manage workload with deadlines.

Responsibilities

• Support referrals, onboarding, reporting and general administration across the business.
• Maintain accurate records, update timetables and systems.
• Communicate key information clearly between staff, families and external professionals.
• Handle enquiries via phone and email professionally and promptly.

Skills

Organisational skills

Attention to detail

English proficiency

Microsoft Office

Tools

Microsoft Office

Job description

YoungEducation is seeking a reliable Client Support Administrator to join our team. You will help manage referrals, onboarding, reporting, and day-to-day administration across provision and tuition services, ensuring records and timetables are up to date.

You will liaise with staff, families, and external professionals, handling inquiries by phone and email with clear, professional communication, while maintaining accurate systems and processes to support delivery.