Education Programs Operations Coordinator

Confidential; England; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Professional development

Job summary

YoungEducation is seeking a proactive Client Support Coordinator to manage referrals, onboarding, and timetabling across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will act as a main contact for schools, families, and local authorities, ensuring accurate data, timely reporting, and high-quality service delivery.

The role requires strong organisation, excellent English communication, and competent IT skills.

Qualifications

• Experience in education, tuition, or a similar environment.
• Strong organisation and ability to manage multiple priorities.
• Excellent spoken and written English; clear communication with stakeholders.
• Good IT skills and data/reporting proficiency.

Responsibilities

• Coordinate referrals, enquiries, and onboarding across all services.
• Schedule staff availability and timetabling.
• Be point of contact for schools, local authorities, families, and private clients.
• Monitor attendance, engagement, and programme delivery.
• Oversee completion and quality of reporting.

Skills

Organisational skills

Stakeholder communication

Time management

Attention to detail

Data handling

Tools

Microsoft Office

Job description

YoungEducation is seeking a proactive Client Support Coordinator to manage referrals, onboarding, and timetabling across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will act as a main contact for schools, families, and local authorities, ensuring accurate data, timely reporting, and high-quality service delivery.

The role requires strong organisation, excellent English communication, and competent IT skills.