Sales Admin & Onboarding Specialist

Confidential; Cardiff; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Permanent position

9am-5pm (Mon-Fri)

Annual leave: 22 days + BH + Christmas

Job summary

Confidential in Cardiff is seeking an experienced Sales Administrator to join the team. The role involves handling calls and emails from clients, calling employers and learners, and creating new learner records in the admin system.

You will ensure a smooth onboarding process for learners and maintain accurate records, contributing to a well-organised support function within the education sector.

Qualifications

• Experience in a customer-facing administration role.
• Comfortable making calls to customers and taking inbound calls.
• Strong organisational skills and attention to detail.

Responsibilities

• Handling incoming calls and email enquiries.
• Calling employers and learners.
• Creating new learner records in admin systems.
• Ensuring smooth onboarding process for learners.

Skills

Customer service

Telephone handling

Organisational skills

Administration

Tools

MS Office

CRM software

Job description

Confidential in Cardiff is seeking an experienced Sales Administrator to join the team. The role involves handling calls and emails from clients, calling employers and learners, and creating new learner records in the admin system.

You will ensure a smooth onboarding process for learners and maintain accurate records, contributing to a well-organised support function within the education sector.