Client Support Administrator

Honeycomb; Belfast; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a market-leading business support organization as a Client Executive in a vibrant Belfast office. This role offers a unique opportunity to engage with customers, manage collections, and drive efficiencies in a supportive environment. With a focus on professional development and a competitive salary, this position is perfect for those looking to grow their careers in finance. Enjoy a flexible working pattern of three days in the office and two days from home, all while contributing to a company known for its exceptional culture and commitment to staff development.

Qualifications

• Demonstrable Excel skills and familiarity with FCA guidelines.
• Professional Administrator with an interest in finance and collections.

Responsibilities

• Liaise with customers in a professional and empathetic manner.
• Drive business efficiencies and suggest areas for improvement.
• Review risk and bad debt to minimize loss to the business.

Skills

Excel

Customer Relationship Management

Financial Acumen

Education

Bachelor's Degree in Finance or Business Administration

Job description

Location: Northern Ireland, County Antrim, Belfast

Job Ref: BBBH57424

Expiry date: 2025-05-09

Honeycomb is delighted to be working with our client, a market-leading business support organisation, to recruit for a Client Executive to join the team on a permanent basis. Based in Belfast city centre, the business has a beautiful, modern office with lots of amenities close by. The organisation has multiple locations oversees business lending/asset finance solutions. Offering an excellent culture and job security, this is a rare opportunity to join this fabulous company.

The role of Client Executive Collections is a varied position which is responsible for ensuring that customers and external parties are dealt with in a timely manner in terms of collections. You will liaise with customers in a professional and empathetic way and build long-term relationships. You will be tasked with driving business efficiencies and be confident in suggesting areas for improvement. You will constantly review risk and bad debt to minimise loss to the business and support the commercial operation.

The right person for this role will be a professional Administrator with an interest in finance and specifically collections. The successful candidate will have demonstrable Excel skills and be familiar with FCA guidelines.

The package for this role is a competitive salary and wider benefits package. The client has a prestigious reputation on the market for developing staff and providing exceptional training. This role has a working pattern of 3 days in office and 2 days working from home.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Industry Manager at Honeycomb on 028 96207050.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **