Client Support & Admin Specialist

Julie Rose Recruitment Limited; City Of London; On-site; GBP 24,000 - 29,000; Full time

Job summary

Julie Rose Recruitment Limited is seeking a Client Support Administrator to join our client’s team in Bromley. In this full-time role you will act as the liaison between clients and internal teams, ensuring smooth day-to-day operations and accurate records.

You will monitor inboxes, respond to queries promptly, support the finance function, and maintain high standards of professional communication across departments. A proactive, detail-oriented approach is essential.

Qualifications

• Strong capability in client communication.
• Ability to solve issues independently where appropriate and confidently escalates if required.
• Strong administrative skills required.
• Exceptional attention to detail and high level of accuracy.
• A collaborative working style, able to liaise effectively with multiple departments.

Responsibilities

• Monitor personal and shared inboxes and incoming client communications.
• Respond to client queries promptly and professionally.
• Escalate and forward any queries to the management team where required.
• Ensure relevant databases are kept up to date with key client and assessment information.
• Maintain a high standard of professionalism in all written communication.
• Support the finance teams to ensure accounts are up to date and accurately recorded.
• Identify assessments at risk of delay and proactively communicate with clients.

Skills

Client communication

Administrative skills

Attention to detail

Collaborative working style

Job description

Julie Rose Recruitment Limited is seeking a Client Support Administrator to join our client’s team in Bromley. In this full-time role you will act as the liaison between clients and internal teams, ensuring smooth day-to-day operations and accurate records.

You will monitor inboxes, respond to queries promptly, support the finance function, and maintain high standards of professional communication across departments. A proactive, detail-oriented approach is essential.