Client Success & Solution Delivery Leader

Objectway; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Permanent employment

Job summary

Objectway is seeking a Client Success Leader/Solution Delivery Leader to join the UK Service Management team in London. The role focuses on delivering complex software projects, maintaining strong client relationships, and ensuring alignment with contractual commitments.

The ideal candidate has 5+ years in client success or solution delivery, with experience in UK private banking/wealth management or related software/consulting.

Qualifications

• Bachelor's degree required; Master’s degree preferred.
• 5+ years' experience in client success/solution delivery roles.
• Experience in UK private banking and/or wealth management sector or software/consulting serving this sector.

Responsibilities

• Lead and oversee delivery of complex software projects and solutions, aligned with client requirements and contractual commitments.
• Act as main client reference throughout the project lifecycle from definition to post-delivery activities.
• Coordinate cross-functional delivery teams across Product, Engineering, Project Management, Operations, and others.

Skills

Communication

Relationship mgmt

Teamwork

Problem solving

Customer service

Analytical skills

Solution delivery

Education

Bachelor's degree

Master's degree

Job description

Objectway is seeking a Client Success Leader/Solution Delivery Leader to join the UK Service Management team in London. The role focuses on delivering complex software projects, maintaining strong client relationships, and ensuring alignment with contractual commitments.

The ideal candidate has 5+ years in client success or solution delivery, with experience in UK private banking/wealth management or related software/consulting.