Client Success & Services Coordinator

4site Consulting Ltd; Feering; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Company pension

Company events

23 days annual leave plus bank holidays

Christmas close down

Professional membership reimbursement

All required equipment provided

Company-funded training and development

Job summary

A leading consultancy in Health & Safety in the United Kingdom is seeking a proactive Client Services Coordinator to be the main contact for clients and ensure outstanding service delivery. Responsibilities include managing client quotations, maintaining accurate records, and supporting marketing initiatives. The ideal candidate will have strong communication skills and a customer-focused approach. This full-time office-based position offers excellent career progression opportunities and various perks including company pension, training support, and annual leave.

Qualifications

• Proven experience in a customer service or client-facing role.
• Strong relationship-building and communication skills.
• Highly organized with good attention to detail.

Responsibilities

• Prepare and process client quotations and instructions accurately.
• Communicate confidently with clients via telephone and email.
• Maintain client data within the electronic database.
• Assist with marketing and promotional initiatives.
• Deliver exceptional customer service.

Skills

Customer-focused

Strong communication skills

Relationship-building

Organized

Competent in Microsoft Office

Job description

A leading consultancy in Health & Safety in the United Kingdom is seeking a proactive Client Services Coordinator to be the main contact for clients and ensure outstanding service delivery. Responsibilities include managing client quotations, maintaining accurate records, and supporting marketing initiatives. The ideal candidate will have strong communication skills and a customer-focused approach. This full-time office-based position offers excellent career progression opportunities and various perks including company pension, training support, and annual leave.