Seasonal Client Services Coordinator Drive Client Success

Ground Control; Billericay; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

23 days holiday plus bank holidays

Yearly bonus scheme

Subsidised gym memberships

Employee recognition scheme

Online private GP service

Job summary

A leading grounds maintenance company in the UK seeks an Account Coordinator to manage client relationships and service delivery from October to April. Key responsibilities include overseeing contracts, nurturing client connections, and analyzing performance data. Candidates should possess strong communication skills and previous customer service experience, alongside proficiency in Microsoft Office and Power BI. The role promises career development opportunities and various employee benefits, fostering a supportive and inclusive workplace.

Qualifications

• Previous customer service or office experience is required.
• Strong communication skills and a desire to help clients succeed.
• A results-driven approach with multitasking abilities.
• Proficiency in Microsoft Office and Power BI is essential.

Responsibilities

• Nurture client relationships through regular communication.
• Oversee contracts and support renewals effectively.
• Lead and support your team in day-to-day management.
• Identify revenue growth opportunities and manage time autonomously.
• Analyze performance using Power BI and KPI reports.

Skills

Customer service experience

Strong communication skills

Results-driven approach

Proficiency in Microsoft Office

Tools

Power BI

Microsoft Teams

Excel

Job description

A leading grounds maintenance company in the UK seeks an Account Coordinator to manage client relationships and service delivery from October to April. Key responsibilities include overseeing contracts, nurturing client connections, and analyzing performance data. Candidates should possess strong communication skills and previous customer service experience, alongside proficiency in Microsoft Office and Power BI. The role promises career development opportunities and various employee benefits, fostering a supportive and inclusive workplace.