Client Success & Campaign Delivery Specialist

Vertical Advantage; Northampton; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Hybrid working environment

Career progression opportunities

Collaborative team environment

Job summary

Vertical Advantage is seeking a Client Services Executive in Northampton to support retail and brand clients throughout promotional campaigns. The role involves problem-solving, stakeholder management, and delivering exceptional service across a portfolio of accounts.

The ideal candidate will have experience in client services or customer support and will enjoy a dynamic environment. You'll gain exposure to major UK retailers and have opportunities for career progression within a growing technology business.

Qualifications

• Experience in client services, customer service, account support, or operations.
• Strong ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Act as a key point of contact for clients and internal stakeholders.
• Support the setup and management of promotional campaigns.
• Build strong relationships with clients through proactive communication.

Skills

Client services

Customer service

Account support

Organizational skills

Communication skills

Microsoft Office / Microsoft 365

Job description

Vertical Advantage is seeking a Client Services Executive in Northampton to support retail and brand clients throughout promotional campaigns. The role involves problem-solving, stakeholder management, and delivering exceptional service across a portfolio of accounts.

The ideal candidate will have experience in client services or customer support and will enjoy a dynamic environment. You'll gain exposure to major UK retailers and have opportunities for career progression within a growing technology business.