Client Services & Reception Coordinator

RecruitAbility Ltd; Stevenage; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension

Healthcare plan

25 days holiday + bank holiday + extra

Job summary

RecruitAbility Ltd in Stevenage is seeking an Administrator/Receptionist to join a dynamic team on a permanent basis. The role supports the Office Manager and requires a proactive, customer-focused individual with strong admin and CRM skills.

The position offers a basic salary of £29,500 per annum, 37.5 hours per week, and a benefits package including pension and healthcare. A busy environment with day-to-day responsibilities awaits the right candidate.

Qualifications

• Previous experience within an administrative role is essential.
• Strong customer service skills with a professional approach to customers and visitors.
• Good Microsoft Office skills and the ability to learn and use CRM and other business systems.
• Strong organisation and time-management skills with excellent attention to detail.
• Confident handling enquiries and working independently, with initiative.

Responsibilities

• Deliver exceptional customer service and create a welcoming atmosphere for clients and visitors.
• Assist with event bookings, meeting room management, and administrative tasks.
• Support the Office Manager and provide cover when required.
• Ensure high standards of organisation, operations, and compliance with procedures.
• Handle incoming calls and enquiries efficiently, ensuring information is recorded accurately and passed to the appropriate person.

Skills

Customer service

MS Office

CRM usage

Organisation

Time management

Enquiries handling

Tools

Microsoft Office Suite

CRM systems

Job description

RecruitAbility Ltd in Stevenage is seeking an Administrator/Receptionist to join a dynamic team on a permanent basis. The role supports the Office Manager and requires a proactive, customer-focused individual with strong admin and CRM skills.

The position offers a basic salary of £29,500 per annum, 37.5 hours per week, and a benefits package including pension and healthcare. A busy environment with day-to-day responsibilities awaits the right candidate.