Client Services & Operations Assistant — Grow Your Ops Career

Soane Britain; Leicester; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Soane Britain, based in Leicester, is seeking an entry-level administrator for the Client Services team. The role focuses on processing proforma invoices, managing the full order-to-delivery cycle, and delivering exceptional customer service to build strong client relationships.

You will collaborate with internal departments in a fast-paced environment, ensuring accuracy and the ability to multi-task. Excellent communication skills, attention to detail, and a proactive mindset are essential.

Qualifications

• Entry-level administrative experience preferred.
• Proficiency with Microsoft Office suite.
• Excellent written and verbal communication skills.
• Highly organised and detail-orientated, able to multi-task.

Responsibilities

• Raise proforma invoices accurately and in a timely manner.
• Manage client orders and communicate updates to Associates.
• Respond to customer inquiries by phone and email (samples, pricing, stock).
• Assist with additional duties as required.

Skills

Attention to detail

Multi-tasking

Written and verbal communication

Tools

Microsoft Office

Zendesk

Job description

Soane Britain, based in Leicester, is seeking an entry-level administrator for the Client Services team. The role focuses on processing proforma invoices, managing the full order-to-delivery cycle, and delivering exceptional customer service to build strong client relationships.

You will collaborate with internal departments in a fast-paced environment, ensuring accuracy and the ability to multi-task. Excellent communication skills, attention to detail, and a proactive mindset are essential.