Client Services & Invoicing Coordinator

Verst; United Kingdom; On-site; GBP 24,000 - 32,000; Full time

Job summary

Verst, based in the United Kingdom, is seeking a customer service-focused administrator. You will research and respond to inquiries, process orders, and manage invoices with a professional, friendly approach.

The role requires 1–3 years in a general office environment, strong communication skills, and proficiency in Microsoft Office; typing speed of 30 wpm is expected. On-site work with various office duties included.

Qualifications

• High school diploma or GED required.
• 1-3 years of general office experience preferred.
• Willingness to learn internal customer service software applications.
• Excellent interpersonal and written/verbal communication skills.
• Must be computer literate; type at least 30 wpm; proficient with Microsoft Office.

Responsibilities

• Maintain excellent relationships with customers by researching and responding to inquiries and issues.
• Process and input customer orders; generate related paperwork for customers and warehouse.
• Ensure accurate invoicing by verifying invoices.
• Act as liaison between warehouse and customer on invoicing and collections.
• Maintain current procedures manual detailing processing requirements.
• Report customer feedback to management promptly.
• Answer calls and operate office equipment and computers as needed.
• Produce accurate reports as requested by management or customers.
• Maintain paperwork and customer files associated with orders.

Skills

Customer service

Communication

Typing 30 wpm

Microsoft Office

Education

High School diploma or GED

Job description

Verst, based in the United Kingdom, is seeking a customer service-focused administrator. You will research and respond to inquiries, process orders, and manage invoices with a professional, friendly approach.

The role requires 1–3 years in a general office environment, strong communication skills, and proficiency in Microsoft Office; typing speed of 30 wpm is expected. On-site work with various office duties included.