Client Services Executive - Social Housing (Hybrid, Birmingham)

Anthony Collins; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid work

25 days holiday

3 volunteering days

On-site cafe

Gym facilities

IT equipment for home working

Development training programme

Job summary

Anthony Collins in Birmingham is seeking a proactive Client Services Executive to join our Social Housing team. You will provide high-quality secretarial, administrative, and PA support to legal advisors, ensuring matters progress efficiently while delivering a standout client experience.

Reporting to Maria Burke, the role focuses on diary management, travel arrangements, billing support, and document management within a busy property practice in a newly refurbished office with hybrid working.

Qualifications

• Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Experience managing multiple priorities and competing deadlines.
• Advanced Microsoft Office skills, particularly Word and Outlook.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional, proactive, and client-focused approach.

Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
• Support Legal Advisors with matter management, prioritisation, and key deadlines.
• Maintain accurate filing systems and document management records.
• Supporting billing and financial administration

Skills

Legal industry experience

Secretarial/EA experience

Diary management

Multitasking

MS Word

Outlook

Attention to detail

Communication skills

Tools

Microsoft Word

Outlook

Job description

Anthony Collins in Birmingham is seeking a proactive Client Services Executive to join our Social Housing team. You will provide high-quality secretarial, administrative, and PA support to legal advisors, ensuring matters progress efficiently while delivering a standout client experience.

Reporting to Maria Burke, the role focuses on diary management, travel arrangements, billing support, and document management within a busy property practice in a newly refurbished office with hybrid working.