Client Services Executive - Property (Social Housing)

Anthony Collins; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid work

25 days holiday

3 volunteering days

On-site cafe

Gym facilities

IT equipment for home working

Development training programme

Job summary

Anthony Collins in Birmingham is seeking a proactive Client Services Executive to join our Social Housing team. You will provide high-quality secretarial, administrative, and PA support to legal advisors, ensuring matters progress efficiently while delivering a standout client experience.

Reporting to Maria Burke, the role focuses on diary management, travel arrangements, billing support, and document management within a busy property practice in a newly refurbished office with hybrid working.

Qualifications

• Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Experience managing multiple priorities and competing deadlines.
• Advanced Microsoft Office skills, particularly Word and Outlook.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional, proactive, and client-focused approach.

Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
• Support Legal Advisors with matter management, prioritisation, and key deadlines.
• Maintain accurate filing systems and document management records.
• Supporting billing and financial administration

Skills

Legal industry experience

Secretarial/EA experience

Diary management

Multitasking

MS Word

Outlook

Attention to detail

Communication skills

Tools

Microsoft Word

Outlook

Job description

Client Services Executive - Property (Social Housing)

Department: Property

Employment Type: Permanent

Location: Birmingham

Reporting To: Maria Burke

Description

We are seeking a proactive, highly organised, and client-focused Client Services Executive to join our Social Housing team in our Birmingham office. This role is ideally suited to an experienced Legal Secretary or PA with a strong background in supporting legal professionals within a commercial property environment.

As a key member of the team, you will provide high-quality secretarial, administrative, and PA support to legal advisors, helping to ensure matters progress efficiently while delivering an exceptional client experience.

Key Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
• Support Legal Advisors with matter management, prioritisation, and key deadlines.
• Maintain accurate filing systems and document management records.
• Supporting billing and financial administration

Skills, Knowledge and Expertise

• Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Experience managing multiple priorities and competing deadlines.
• Advanced Microsoft Office skills, particularly Word and Outlook.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional, proactive, and client-focused approach.

Benefits

• Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
• For Manchester vacancies, we have a City Central site, with newly refurbished facilities
• Hybrid working
• 25 days holiday, 2 gift days at Christmas.
• The opportunity to give back and have 3 days available for social purpose volunteering.
• All IT equipment and support for effective home working
• An excellent development training programme and opportunities to grow sector expertise