Client Services Executive - Housing Litigation

Anthony Collins Solicitors; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

2 gift days at Christmas

Volunteer days (3)

IT equipment for home working

Development training programme

Job summary

Anthony Collins seeks a proactive Client Services Executive to support our Housing Litigation & Management team in Birmingham (hybrid). The role suits an experienced Legal Secretary or PA with a litigation background, delivering top-notch secretarial, admin, and PA support to legal advisors.

You will handle diaries, meetings, travel, communications, and matter management while aiming for exceptional client service and efficient workflows.

Qualifications

• Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Experience managing multiple priorities and competing deadlines.
• Advanced Microsoft Office skills, particularly Word and Outlook.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional, proactive, and client-focused approach.

Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
• Support Legal Advisors with matter management, prioritisation, and key deadlines.
• Maintain accurate filing systems and document management records.
• Supporting billing and financial administration.

Skills

Secretarial experience

Diary management

Administrative skills

Multitasking

MS Office (Word, Outlook)

Attention to detail

Communication skills

Client-focused

Tools

Microsoft Office

Job description

Client Services Executive - Housing Litigation

Department: Housing Litigation and Management

Employment Type: Full Time

Location: Birmingham

Description

We are seeking a proactive, highly organised, and client-focused Client Services Executive to join our Housing Litigation & Management team in either our Birmingham or Manchester office. This role is ideally suited to an experienced Legal Secretary or PA with a strong background in supporting legal professionals within a litigation environment.

As a key member of the team, you will provide high-quality secretarial, administrative, and PA support to legal advisors, helping to ensure matters progress efficiently while delivering an exceptional client experience. Experience within housing litigation, property litigation, social housing, or a wider litigation team would be highly advantageous.

Key Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
• Support Legal Advisors with matter management, prioritisation, and key deadlines.
• Maintain accurate filing systems and document management records.
• Supporting billing and financial administration

Skills, Knowledge and Expertise

• Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Experience managing multiple priorities and competing deadlines.
• Advanced Microsoft Office skills, particularly Word and Outlook.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional, proactive, and client-focused approach.

Benefits

• Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
• For Manchester vacancies, we have a City Central site, with newly refurbished facilities
• Hybrid working
• 25 days holiday, 2 gift days at Christmas.
• The opportunity to give back and have 3 days available for social purpose volunteering.
• All IT equipment and support for effective home working
• An excellent development training programme and opportunities to grow sector expertise