Client Services Executive - Housing Litigation

Anthony Collins; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

Volunteering days

IT equipment for home working

Job summary

Anthony Collins is seeking a proactive Client Services Executive to join the Housing Litigation & Management team in Birmingham or Manchester. The role suits an experienced Legal Secretary/PA with litigation support background.

You will provide high-quality secretarial, admin, and PA support to legal advisors, ensuring efficient progress and exceptional client service. Key responsibilities include managing complex diaries, travel, inboxes, and deadlines, maintaining filing systems, and

Qualifications

• Experience as a Legal Secretary/PA in a litigation environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Professional and client-focused with strong communication.

Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, identifying urgent matters.
• Support matter management, prioritisation, and deadlines.
• Maintain accurate filing systems and document management records.
• Support billing and financial administration.

Skills

Legal secretary experience

PA/EA experience

Diary management

Multitasking

MS Office (Word/Outlook)

Attention to detail

Client communication

Tools

Microsoft Office

Job description

Client Services Executive - Housing Litigation

Department: Housing Litigation and Management

Employment Type: Full Time

Location: Birmingham

Description

We are seeking a proactive, highly organised, and client-focused Client Services Executive to join our Housing Litigation & Management team in either our Birmingham or Manchester office. This role is ideally suited to an experienced Legal Secretary or PA with a strong background in supporting legal professionals within a litigation environment.

As a key member of the team, you will provide high-quality secretarial, administrative, and PA support to legal advisors, helping to ensure matters progress efficiently while delivering an exceptional client experience. Experience within housing litigation, property litigation, social housing, or a wider litigation team would be highly advantageous.

Key Responsibilities

• Provide comprehensive secretarial and PA support to Legal Advisors.
• Manage complex diaries, meetings, appointments, and travel arrangements.
• Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
• Support Legal Advisors with matter management, prioritisation, and key deadlines.
• Maintain accurate filing systems and document management records.
• Supporting billing and financial administration

Skills, Knowledge and Expertise

• Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
• Strong secretarial and administrative skills.
• Excellent diary management and organisational abilities.
• Experience managing multiple priorities and competing deadlines.
• Advanced Microsoft Office skills, particularly Word and Outlook.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Professional, proactive, and client-focused approach.

Benefits

• Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
• For Manchester vacancies, we have a City Central site, with newly refurbished facilities
• Hybrid working
• 25 days holiday, 2 gift days at Christmas.
• The opportunity to give back and have 3 days available for social purpose volunteering.
• All IT equipment and support for effective home working
• An excellent development training programme and opportunities to grow sector expertise