Client Services Executive

wwtexternalcareersite; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

World Wide Technology seeks a Client Services Executive – Strategic Resourcing to expand our footprint within core customer accounts through workforce strategy and long‑term services alignment.

You will align people, technology, and delivery to client outcomes, driving recurring services revenue and acting as a trusted advisor beyond traditional staffing.

Qualifications

• Experience in strategic staffing and workforce consulting.
• Strong ability to lead consultative sales conversations with executives and managers.
• Proven track record of expanding services and workforce engagements.

Responsibilities

• Serve as a Strategic Resourcing SME within assigned accounts, embedded with the Client Executive and account teams.
• Engage directly with hiring managers, delivery leaders, and executive stakeholders to discuss workforce planning and cost optimization.
• Identify and own Strategic Resourcing opportunities end-to-end from discovery to SOW and commercial modeling.

Skills

Account management

Strategic Resourcing

Sales leadership

Stakeholder management

Tools

CRM software

Job description

How Executive Sales Leaders Should Leverage This Role

To maximize impact, Strategic Resourcing Services Sellers should be:

• Embedded in account planning and pipeline strategy
• Introduced to customers as workforce and services SMEs—on par with technical and delivery leaders
• Enabled to build direct relationships with hiring managers and delivery stakeholders
• Integrated as an active participant in core sales motions, not reactive support
• Positioned as a growth multiplier for services, not a transactional staffing resource

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

What will you be doing?

The Client Services Executive – Strategic Resourcing is a services‑led growth leader responsible for expanding WWT’s footprint within core customer accounts through workforce strategy, delivery models, and long‑term services alignment.

This role goes beyond transactional staffing. The Strategic Resourcing Services Seller operates as a trusted advisor and subject‑matter expert, aligning people, technology, and delivery to client business outcomes and driving scalable, recurring services revenue.

Why This Role Matters to Sales Leadership

Strategic Resourcing Sellers unlock services growth that traditional hardware or solution‑led motions often miss by:

• Creating demand upstream of projects through workforce and delivery planning
• Deepening hiring manager, delivery leader, and executive relationships
• Translating technology initiatives into long‑term workforce and services roadmaps
• Securing multi‑role, multi‑quarter, and programmatic services engagements
• Increasing account stickiness and predictability of services revenue

Core Responsibilities

Strategic Client Engagement

• Serve as the Strategic Resourcing SME within assigned accounts, embedded with the Client Executive and account teams
• Engage directly with hiring managers, delivery leaders, and executive stakeholders (Director, VP, C‑Suite)
• Lead consultative conversations on workforce planning, skills gaps, delivery speed, scalability, and cost optimization

Services Growth & Sales Execution

• Proactively identify services and workforce opportunities not visible through traditional sales motions
• Own Strategic Resourcing opportunities end‑to‑end:
  • Discovery and intake
  • Solution and delivery model design
  • SOW creation and commercial modeling
  • Extensions and expansions
• Position a full portfolio of services, including:
  • Contract and contract‑to‑hire
  • Direct placement
  • Blended and hybrid resourcing models
  • Workforce optimization and advisory

Workforce Strategy & Advisory

• Develop multi‑year workforce roadmaps aligned to client initiatives and transformation programs
• Design flexible delivery models balancing speed, cost, and access to specialized talent
• Translate business and technical strategies into scalable resourcing solutions supported by WWT’s global ecosystem

What Differentiates Strategic Resourcing Services Sellers

• Specialized staffing and workforce consulting expertise
• Deep industry and market intelligence on talent availability and trends
• Proven ability to create executive‑level workforce strategies
• Strong track record of building and maintaining hiring manager relationships
• Well‑versed in staffing economics, margin drivers, and delivery efficiency