Client Services Coordinator – Dental Plans

Agilio Software; Runcorn; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Income Protection

Life Assurance

Enhanced pension

Health Cash plan

28 days annual leave + bank holidays

Agilio Flex portal

Job summary

Agilio Software Group in the UK is seeking a proactive Client Services Coordinator to join the Hybrid team in Runcorn. You will balance client support with administrative duties, engaging with Practice clients and internal teams. Training is provided with opportunities for development in a fast-paced environment.

The role emphasises accuracy, customer focus, and the ability to manage multiple tasks. Strong IT, Excel, CRM experience, and excellent communication are essential.

Qualifications

• Experience using CRM systems and customer databases.
• Proficient with Microsoft Excel and Office applications.
• Strong communication and organisational skills.

Responsibilities

• Deliver outstanding customer support via calls, emails, and Live Chat.
• Support clients with account administration and ownership changes.
• Maintain accurate client data in internal systems and databases.
• Coordinate workflows and deadlines to ensure timely delivery.
• Provide cross-functional support to related teams as needed.

Skills

Strong IT skills

Excel

CRM experience

Verbal and written communication

Time management

Tools

CRM systems

Job description

Agilio Software Group in the UK is seeking a proactive Client Services Coordinator to join the Hybrid team in Runcorn. You will balance client support with administrative duties, engaging with Practice clients and internal teams. Training is provided with opportunities for development in a fast-paced environment.

The role emphasises accuracy, customer focus, and the ability to manage multiple tasks. Strong IT, Excel, CRM experience, and excellent communication are essential.