Client Services Associate

Qube Research & Technologies Limited; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented Client Services team member to join their expanding Investor Relations team in London. This role offers the opportunity to manage investor reporting, coordinate with fund investors, and support senior team members in a collaborative environment. Ideal candidates will have a Bachelor’s degree, 3-5 years of client services experience, and strong organizational and communication skills. Join a forward-thinking firm that values innovation and empowers its employees to thrive in a dynamic, fast-paced setting.

Qualifications

• 3-5 years of experience in a client services role.
• Prior experience in an FCA CF Client dealing role preferred.

Responsibilities

• Manage production and distribution of investor reporting.
• Coordinate responses to queries from fund investors.

Skills

Client Services

CRM Systems

Organizational Skills

Communication Skills

Attention to Detail

Team Player

Education

Bachelor’s Degree or Equivalent

Tools

CRM Software

Job description

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We are a collaborative and innovative culture, known for empowering individuals to be creative. You will be joining a successful firm, where you will thrive in a learning environment with opportunity to develop your career. We are looking for a motivated and driven individual to join to support on some of the most complex and challenging activity.

Your future role at QRT

The Investor Relations team is expanding and looking for a highly organised and detail orientated Client Services team member to join in London. You will support the senior client team members with the servicing of fund investors.

Your future role within QRT includes:

• Managing the production, distribution, and development of investor reporting
• Coordinating responses to ad hoc queries from fund investors, including those relating to fund transactions, reporting, audit etc.
• Maintenance and utilisation of CRM system, pipeline and trade flow management
• Support in the scheduling of investor meetings, carry out organisational / admin tasks
• Liaising with senior, investor-facing colleagues regarding the client service function
• Building relationships with other QRT stakeholders and external service providers
• Bachelor’s degree or equivalent
• 3-5 years of experience in a client services role
• Prior experience in an FCA CF Client dealing role, and/or NFA AP preferred
• Prior experience with offshore hedge funds (at buy-side firms or consultants) a plus
• Experience with CRM systems
• Team player
• Ability to effectively progress multiple projects simultaneously, within a fast-paced environment
• High attention to detail and organisational skills
• Excellent written and verbal communication skills