Client Services Associate (Non-Marine)

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the insurance sector is seeking a Broker Technician to join their vibrant team in London. This role is pivotal in enhancing client services and requires a candidate with a solid background in the Energy sector. You'll be responsible for producing essential documentation, offering technical support, and maintaining internal systems. The company promotes a collaborative environment, providing ample opportunities for career progression and skill development. If you're passionate about the insurance industry and eager to contribute to a forward-thinking team, this position could be your next great opportunity.

Qualifications

• Experience in a similar technical support role.
• Proficiency in producing slips for the Energy business.

Responsibilities

• Provide global support and prepare renewal statistics.
• Assist with client liaison and develop business relationships.

Skills

Broker Technician Experience

Communication Skills

Microsoft Excel

Understanding of (Re)Insurance Market

Ability to Work Under Pressure

Education

CII Qualification (or working towards)

Job description

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Client Services Associate (Non-Marine), London

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Client:

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

e28b098b2501

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Your new company

Your new company is an insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. Their open working culture allows passionate and enthusiastic people to join us to grow the business together and has enabled them to be an employer of choice. Your new Lloyd’s Brokers believe broking needs a refresh, and their approach builds that foundation. They have ambitious plans and are looking to grow their talented team and international network of offices. Due to the growth of the Non-Marine Client Services Team, a permanent job for a Broker Technician has arisen.

Your new role

As a Broker Technician, you will need experience in a similar technical support role, especially in producing slips for the Energy business. You should be passionate about providing excellent technical support and solutions to clients. Your duties will include supporting global teams, preparing renewal documentation, creating market and client documents, assisting with client coverage evidence, producing reports, maintaining systems, submitting slips and LPANs, and developing business relationships.

What you'll need to succeed

Previous experience as a Broker Technician, particularly with Energy slips, is essential. You should have intermediate knowledge of the (re)insurance market, strong communication skills, high accuracy, and understanding of global market dynamics. Being CII qualified or working towards it, a team player, and proficient in Microsoft Excel are also required. Experience as a Processing Technician is desirable.

What you'll get in return

You will receive a competitive salary based on experience. The role is based in London on a permanent basis, offering opportunities for career progression within an inclusive and supportive environment.