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An established industry player is seeking a Client Operations Associate for a dynamic role in their Client Services Department. This position offers a hybrid work model, combining office and home work, and includes a comprehensive training program to ensure success. You'll be at the forefront of client interactions, maintaining data accuracy, generating reports, and managing client onboarding processes. If you're proactive, detail-oriented, and eager to contribute to a collaborative team, this is the perfect opportunity to grow your career in a supportive environment that values your input and fosters professional development.
Salary: GBP38000 - GBP50000 per annum
Client Operations Associate – Financial Services *Advertised by OA West End
Job Title: Client Operations Associate
Department: Client Services
Contract type: 12-month FTC
Location: Hybrid (London Office), 2 days in the office.
The Client Services Department:
At the heart of our organisation, the Client Services Department ensures smooth operations and serves as the front line of support for our diverse clientele, including financial advisers, retail investors, and high-net-worth individuals. We pride ourselves on exemplary customer service and seamless operational support.
The Role:
We are looking for a Client Operations Associate for a fixed-term 12-month contract. This role operates in a hybrid model, combining home and office work. New joiners will undergo an intensive three-week training programme followed by a six-week competency plan, ensuring you have the support needed to excel.
Key Responsibilities:
Who We Are Looking For:
We seek a candidate with a strong client service ethos, understanding that client needs are central to our success. A positive attitude and a collaborative spirit are essential. While prior financial services experience is beneficial, a genuine desire to learn and grow in a dynamic environment is vital.
Candidates should have operational experience, preferably in asset management, demonstrating diligence and attention to detail. The ideal candidate will be proactive, eager to build relationships, and interested in the organisation's future direction. Those who thrive in a hands-on role with a broad range of responsibilities will excel in our small yet rapidly growing team.
What We Offer:
This job description is not exhaustive and may evolve to meet the organisation's ongoing needs. If you're ready to take on a challenging yet rewarding role, we encourage you to apply!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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