Client Services Associate

PerLuxe Travels; London; Remote; GBP 40,000 - 60,000; Part time

Job summary

Join a dynamic team as a Remote Customer Service Consultant, where your passion for travel and helping others will shine. In this role, you will create personalized travel itineraries for clients, ensuring their trips are perfectly tailored to their preferences and budgets. You'll handle bookings for airlines, hotels, and more, while providing exceptional support before, during, and after their travels. This entry-level position offers full training and the flexibility to work from home, making it ideal for those who love to explore the world and assist others in their travel adventures. Embrace this exciting opportunity to turn your love for travel into a rewarding career!

Benefits

Full training provided

Work from home

Discounted personal travel

Qualifications

• Strong communication skills are essential for client interactions.
• Experience in customer service or sales is beneficial but not required.

Responsibilities

• Research and create travel itineraries tailored to client needs.
• Book various travel arrangements including flights and hotels.

Skills

Strong communication skills

Customer Service

Sales background

Hospitality experience

Tools

Computer

Smartphone

Reliable internet access

Job description

We are seeking outgoing individuals for our Remote Customer Service Consultant positions.

As a Consultant, you will work from home booking vacations for leisure and corporate clients around the world. This position is perfect for anyone who loves to travel and loves to help others with planning.

ROLES & RESPONSIBILITIES:

• Research, Create, and Execute travel itineraries for your clients
• Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client
• Review budgets and plan client trips accordingly
• Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
• Effectively communicate with clients pre and post travel to ensure client satisfaction
• Handle client issues that arise before, during, or after travel
• Complete ongoing trainings to maintain and earn certifications within the travel industry
• Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc
• Remain current regarding changes within the travel and tourism industry

POSITION REQUIREMENTS:

• Strong communication skills
• Must have reliable internet access and a computer (recommended) or a smartphone
• Hospitality, Customer Service, or Sales background is a plus, but not a requirement
• Personal travel experience is a plus, but not a requirement

BENEFITS:

• Full training provided
• Work from home Full Time or Part Time
• No experience necessary
• Discounted personal travel

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Internet Publishing